@IndiGo6E She ultimately had to carry her 7 kg hand baggage all the way to her seat, causing significant discomfort and stress. I request IndiGo to please complete the investigation and provide a proper update and resolution. [3/3]
@IndiGo6E Extremely disappointed with the service provided by IndiGo. My mother suffers from arthritis and, as per her doctorโs prescription, requires a wheelchair while travelling from Hyderabad to Jeddah. [1/4]
@IndiGo6E As highlighted earlier, my mother travelled on 5 September and had wheelchair assistance selected during booking. However, at the airport, the assistance was denied despite her repeated requests and her offer to show a doctor's prescription. [2/3]
@IndiGo6E@RGIAHyd What made the situation worse was the lack of empathy and friendliness from the staff.
This experience has seriously damaged my trust in IndiGo. I expected better care and professionalism, especially when travelling with an elderly passenger with a medical requirement. [3/4]
@master_s9 And a path text box with browse button to manually select a payload to send.
Im sorry to bother u. You are great and we appreciate your work.๐