Ailhad

Had to open an AC purely coz of the way GYMBOX treated me.

[Ailhad @Ailhad_24]

@JohnLewisRetail Just letting you know that a member of your CS team just put the phone down on me because they couldn't answer my question. Absolutely disgusting!

[Ailhad @Ailhad_24]

@Edelweiss_Air do you have a UK head office address i have an outstanding matter and have received no assistance

[Ailhad @Ailhad_24]

@kickscrew a lil help would be appreciated. Purchased listed size US/L, UK/L coat. Item arrived, tag shows ASIA size L which is significantly smaller. Please advise? Order: KS2223657

[Ailhad @Ailhad_24]

@kickscrew Purchased listed size US/L, UK/L coat. Item arrived, tag shows ASIA size L which is significantly smaller. Please advise? Order: KS2223657

[Ailhad @Ailhad_24]

@kickscrew Purchased listed size US/L, UK/L coat. Item arrived, tag shows ASIA size L which is significantly smaller. Please advise? Order: KS2223657

[Ailhad @Ailhad_24]

@ZARA_Care I placed my order on Oct 7th for £250 and still haven't received it. Apparently my order is confirmed, but no one has reached out to apologise as to why I haven't received it or when I will receive it. Terrible customer service. @ZARA_Care do better!!!

[Ailhad @Ailhad_24]

@MartinSLewis I purchased tickets via AXS for a Basketball match at the O2. No mention was made of an obstructed view when purchasing, but the view was severely obstructed by the portable net stand system. Both AXS and the O2 refuse to accept responsibility and I'm out of pocket.

[Ailhad @Ailhad_24]

@axs Obstructed view that wasnt mentioned upon purchase for 2 tickets (£198) to the Basketball play-off finals at the O2 . Response ' it's not our fault, you need to speak with the venue' I've spoken with Trading Standards and Which Legal instead!

[Ailhad @Ailhad_24]

@KarenMillen Order # KUK104594253 Can you tell me why I was debited £84.19 but only credited £77.20. If including £2 return costs I should have received a credit for £82 19?

[Ailhad @Ailhad_24]

@TheO2 I have requested assistance and have been continuously ignored. I purchased tickets via AXS for the 2025 Basketball play-off finals last week, and this was my view. AXS say it is not their problem and should be taken up with the O2. I have sought legal advice

[Ailhad @Ailhad_24]

@TheO2 I have a complaint about seats i booked via AXS for the Basketball play-off finals. Although my contract is with them and they took my money, they say that the venue is to blame. Who do I direct my complaint to please?

[Ailhad @Ailhad_24]

@AXS_UK can you please respond. I paid for what I believed to be 2 court side tickets to the 2025 Basketball play-off finals with a great view, only to be met with this view!. Asking if I spoke with anyone at the venue does not resolve the issue.

[Ailhad @Ailhad_24]

@AXS_UK no indication when purchasing 2 tickets for the Basketball play-off finals that this would be my view. Can I get a response. At least....?

[Ailhad @Ailhad_24]

@kempinskiACC I'm trying to contact reservations re: possible late checkout, but have had no response. Are you able to help please?

[Ailhad @Ailhad_24]

@MBonvoyAssist Additional information is your job. You're meant to help. If it doesnt wk for you, it wont wk for us, is not help. Having worked previously in CS, I would look into how I could source this info

[Ailhad @Ailhad_24]

@Marriott PART 2. DO BETTER. THIS RESPINSE IS NOT GOOD CS. Please provide any additional insight from your end, as to why the email might work from our end and not yours.

[Ailhad @Ailhad_24]

@Marriott PART 1. DO BETTER. THIS RESPONSE IS NOT GOOD CS. You asked us to try the email. We advised you that we couldn't. We could have just left it there, but opted to provide additional insight.

[Ailhad @Ailhad_24]

@Marriott just had the most unhelpful interaction via DM. Contact email details provided for Westchester were incorrect. Your response when asked if you had checked it 'if it doesn't work for you, it probably won't work for us' What kind of CS is this?!?!

[Ailhad @Ailhad_24]

@TheMontcalm I've DM'd you and no response re: lies to me and my wedding party re: cancelling our rooms. Your staff said hotel would be closed due to low occupancy, turns out that was not the truth. You cost us additional money and stress

[Ailhad @Ailhad_24]

So, still no response and still no refund. Which basically means that @DPDgroup_news CS is crap across the board

[Ailhad @Ailhad_24]

@DPDgroup_news my item was returned with no explanation.I've sent 8 emails & called with no response since the 19th. I just want to spk with someone to get my refund. Was is dpd local CS so bad?!?!?