Appalled at the customer service from @HughesDirect I have been told that although they delivered my new cooker with a pre-existing fault, it is not their issue to resolve. Instead I need to contact the manufacturer... Thank you for selling defective items and not caring.
Dear @Tesco please rethink your consumption and use of single use of plastics. For the sake of the world my daughter will grow up in. #OurPlasticFeedback