@Mooojord Hello. We're sorry to hear about the issues with the operational change to your booking. Please feel free to reach out to us via private message so that we can take a further look at your file. https://t.co/YOBaarmMyY
@AnnaN20315268 Hello! Our teams are fully mobilized and working diligently to minimize the impact of this situation and restore normal operations as quickly as possible. We sincerely apologize for the inconvenience and greatly appreciate your patience and understanding.
Due to a temporary ground stop issued by U.S. aviation authorities, Air Transat operations may be disrupted. Some flights may experience delays. We recommend that all passengers check their flight status before heading to the airport: https://t.co/p4fOqSaZe5
@MFCrete_EDU Bonjour! Si le bagage est inclus dans votre tarif, vous ne devriez pas avoir à payer de frais supplémentaires. Si vous estimez que ces frais ont été facturés par erreur, nous vous invitons à soumettre une réclamation.
@Maxcubax Hello! While flights to the U.S. may be affected, disruptions are not necessarily limited to U.S. flights. Other flights may also be impacted.
@dianachaveznoc1@FlightHub Hello!
We're sorry to hear that your experience did not meet your expectations. We would appreciate the opportunity to look into this further and better understand the situation.
Please send us a private message with your reservation details.
Thank you 🙂💙
En raison d’un arrêt temporaire des opérations aériennes décrété par les autorités américaines de l’aviation, nos opérations pourraient être perturbées. Vérifiez l’état de votre vol avant de vous rendre à l’aéroport: https://t.co/GyJG6CcdZJ
@zuchs Hi, we understand your frustration. Please note that on some flights, baggage restrictions may apply due to operational limitations. As indicated on our website, we recommend adding and paying for checked baggage in advance whenever possible to help avoid this type of situation.
@codycattle54 Flights for our seasonal routes for September 2027 are not yet available. These schedules are typically released about 6 months prior to departure, so we recommend checking back around March 2027 🙂
@jobo901 We do not have WhatsApp but you can try using the attached link. If it doesn't work, you can reach us via private message on Facebook Messenger or Instagram. https://t.co/YOBaarmMyY
@John10149810538 Thank you for joining our new loyalty program, Staria ⭐
I invite you to send us a private message so that we can review your account and investigate the issue you are experiencing. Once we have your information, we'll be happy to look into it and assist you further 😊
@rienquivaille@princeoftravel Hello. For now, no information has been released regarding the Desjardins Air Transat co-branded Visa credit card. Please stay tuned, as additional details will be shared in 2027. ‘
@F1Survival2020 Hi, we're sorry to hear about the delays experienced while trying to reach us. If you still require assistance, please send us a direct message and we'll be happy to help. Thank you.
@BillyBu88175120 Hello, we're sorry to read about your experience and understand your disappointment. Comments like yours help us improve our customer experience, and we appreciate you taking the time to share your feedback.
@Har234234 Hi there! If your flight is in more than 72 hours, it is still possible to add your meal restriction. After that, it won't be possible, unfortunately. You can write us here in private with your booking information so we can proceed 😊 https://t.co/YOBaarmMyY