Akanksh Murthy

[Akanksh Murthy @AkankshMurthy]

@zeptocares Thanks @zeptocares, awaiting a satisfactory response from you regarding the issue at hand. To clarify, the noodles purchased include an oil packet that has unfortunately leaked onto every single one of the packets, making the product rancid and unusable.

[Akanksh Murthy @AkankshMurthy]

@SwiggyInstamart @SwiggyCares @SwiggyInstamart I would appreciate a full refund or a replacement for the missing item at your earliest convenience, and I would also like a detailed explanation regarding the repeated occurrence of this issue.

[Akanksh Murthy @AkankshMurthy]

@SwiggyInstamart @SwiggyCares @SwiggyInstamart This is not what one would expect from a reputable brand such as Swiggy. This is not the first time this has occurred, and while the team consistently mentions that feedback will be shared, I have yet to observe any concrete actions being taken.

[Akanksh Murthy @AkankshMurthy]

@SwiggyCares @SwiggyCares @SwiggyInstamart
Order ID: 223731007103763

[Akanksh Murthy @AkankshMurthy]

@SwiggyCares @SwiggyInstamart

[Akanksh Murthy @AkankshMurthy]

@SwiggyInstamart @SwiggyCares @SwiggyInstamart As a valued Swiggy customer, I am writing to express my concern regarding this matter. I would be very appreciative if a refund of 2500/- as a coupon could be arranged, given the overcharge on the product, taking into account the provided discount.

[Akanksh Murthy @AkankshMurthy]

@SwiggyCares @SwiggyInstamart @SwiggyCares @SwiggyInstamart Could you please have someone reach out to me at my phone number? I have also sent an email detailing the matter for your review.

[Akanksh Murthy @AkankshMurthy]

@SwiggyCares @SwiggyInstamart @SwiggyCares I have sent a DM and I am awaiting your prompt response.

[Akanksh Murthy @AkankshMurthy]

@SwiggyCares Hi @SwiggyCares I am providing the images below to show the product's price. It appears there may be a discrepancy, as the charge is 2100/-, which differs from the discounted price. Could you please process the refund to reflect the discount of 86% as per the initial purchase?

[Akanksh Murthy @AkankshMurthy]

@SwiggyCares @SwiggyCares @SwiggyInstamart I have sent my contact information via DM. Would it be possible for someone to contact me by phone at their earliest convenience, as the response time appears to be somewhat extended?

[Akanksh Murthy @AkankshMurthy]

@SwiggyCares @SwiggyCares As previously stated, I would like to initiate a return and kindly request that you do so at the earliest. The issue appears to stem from an application glitch on your end, and I am disappointed that the appropriate discount for the item has not been provided.

[Akanksh Murthy @AkankshMurthy]

@SwiggyCares @SwiggyInstamart @SwiggyCares @SwiggyInstamart I must express my concern regarding the way customers are being treated by the service executives. I kindly request a refund and the return of the item. Thank you for your attention to this matter.