@PhysicsWallah@alakh_pandey Despite repeated emails, X posts, and follow-ups, no one has bothered to respond. That says a lot about how much you value your students. The promises end after the payment. #studentcheaters#moneylooters
Promises at enrollment weren't fulfilled.Raised a refund request 3 weeks ago. No resolution. Had to pay again to avoid class disruption. Please help. @PhysicsWallah@alakh_pandey
@PWSMSupport I dropped an email also called your support helpline multiple lines - here is the ticket id - 1211965. Only if you wish to reoslve you can find detials else this time-pass now everyone understands this.
@PWSMSupport 11/ This isn't just about my refund. It's feedback from a concerned parent who wants students to succeed. A strong testing ecosystem, honest performance evaluation, and responsive support matter just as much as good teaching. I hope PW takes this constructively.
@PWSMSupport 10/ @PandeyAlakh, I joined PW because I believed it stood with students. I still hope that means more than great teachers—it should also include rigorous testing, responsive support, transparency, and fair handling of genuine concerns.
@PWSMSupport 9/ As a parent, I can't afford to keep paying one institute while arranging admission elsewhere. I wasn't asking for special treatment—only a timely and fair resolution after raising concerns well in advance.
@PWSMSupport 8/ To avoid disrupting her studies, I had no option but to pay the second installment. Later, I was informed my refund request was rejected as per policy. I've since sent another detailed email requesting a review. @PWSMSupport
@PWSMSupport 7/ While waiting for a decision, I delayed paying the second installment. Then my daughter's classes were blocked. I tried calling support from 9 AM but couldn't reach anyone before classes started.
@PWSMSupport 6/ I raised these concerns nearly three weeks ago and requested a refund because regular, quality testing was one of the main reasons we enrolled. For weeks, I was only told the matter was "being looked into." @PWSMSupport
@PWSMSupport 5/ If meaningful full-syllabus tests begin only around November, it's too late. Discovering then that you're scoring 40–50 leaves very little time to recover before the actual exam. @physics__wallah
@PWSMSupport 4/ These are droppers who have already completed the syllabus and many have appeared for JEE before. They need full-syllabus tests from Day 1 to identify weaknesses early and focus their preparation—not months later.
@PWSMSupport 3/ Many mock tests felt far below the actual JEE standard. Easy tests may boost confidence, but they don't reveal true preparedness. Students need realistic feedback, not comforting scores.
@PWSMSupport 2/ My biggest concern is the testing system. JEE is cleared through rigorous practice, yet full-syllabus mock tests are infrequent and often ad hoc. For droppers, testing should be as important as lectures.
1/ Dear @physics__wallah@PWSMSupport@PandeyAlakh, this is my experience as a parent. We enrolled expecting serious JEE preparation, but reality has been very different. Sharing this in the hope that it reaches the right people and leads to improvements. #JEE
@physicswallah@alakh_pandey A platform that champions students should also stand by its own students. Please resolve pending refund cases instead of keeping families waiting for weeks. @physics__wallah @AlakhPandey
Promises at enrollment weren't fulfilled.Raised a refund request 3 weeks ago. No resolution. Had to pay again to avoid class disruption. Please help. @PhysicsWallah@alakh_pandey
@PhysicsWallahAP @AlakhPandey_PW Wrong batch purchase ho gaya. Mujhe RRB Nursing Superintendent batch chahiye jo available nahi hai. 1 July se mail kar rahi hoon par refund nahi mil raha. Ghar mein pareshani ho rahi hai, please refund karein.
Email: [email protected]@pw
@PhysicswallahAP@PWPrateek Extremely disappointed with the Preet Vihar center. Faced false promises on batch size, was dumped into an ongoing batch, and now being charged extra for cancellation. Unacceptable experience. I am Mayank Goswami, and I demand immediate cancellation.
I am extremely disappointed with my experience. Before purchasing the Yakeen 2.0 batch, I clearly asked the telecaller multiple times about the difference between Yakeen 2.0 and the Power Batch. I was told the only difference was the price and batch size.