Akshay Shah

[Akshay Shah @AkshayS93]

@ParakhShah97 @bewakoof @prabhkiran13 Worst customer service @bewakoof

[Akshay Shah @AkshayS93]

attached screenshot of jio chat and kotak customer care.

@KotakCares @JioCare @MumbaiPolice @reliancejio @KotakBankLtd @MahaCyber1

[Akshay Shah @AkshayS93]

I had done a transaction on MyJio on 30th november 2021 for purchasing recharge vouchers worth Rs 6363. The transaction was decline but the amount was deducted from my credit card.

[Akshay Shah @AkshayS93]

On 12th Jan 2022, I received a mail from kotak stating that merchant has rejected to refund the amount.

I have attached proof of JIO customer care (merchant) chat clearly stating that the transaction was declined and amount needs to be refunded back.