Akanksha Gupta

My words reflect my thoughts - #AKTalks Thoughtful Marketer, Observant Writer & Instinctive Creator. Lead - Marketing @Beco_In

[Akanksha Gupta @AKTalkx]

@ViCustomerCare @akshayamoondra I would genuinely request you to look into this matter. I’ve been a loyal customer for the longest time and I haven’t received any assistance from your team. This is distasteful. I’m left with no option but to port to Jio.

[Akanksha Gupta @AKTalkx]

@ViCustomerCare I have been charged wrongly for international roaming despite following required protocols to ensure 0 usage of data, however this doesn’t reflect in your system. I understand Vi has huge debts to repay but doesn’t mean you extort it from customers.

[Akanksha Gupta @AKTalkx]

@ViCustomerCare What the hell? You’ll have now stopped my outgoing calls as well? Despite complying with all your requests with patience, you’ll haven’t even tried to solve this. I need a solution right away.

[Akanksha Gupta @AKTalkx]

@JioCare Hi @JioCare @reliancejio thank you for being so prompt and dispatching my SIM card. However, I wanted to ask a few questions on porting to Jio. Please arrange a call. @ViCustomerCare To hell with your service.

[Akanksha Gupta @AKTalkx]

@ViCustomerCare this has caused professional distress without a doubt & has resulted in business loss. Are you ready to pay for that? (2/2)

[Akanksha Gupta @AKTalkx]

@ViCustomerCare Hi, as I had discussed with Chitrak on call, I’ve sent all the proofs of my data usage with Lyca Mobile on DM that proves I haven’t used Vi services at all. I expect a solution in a day, as you’ve cut off my internet service since 10 days here in India (1/2)

[Akanksha Gupta @AKTalkx]

@JioCare I’ve sent you all the details.

[Akanksha Gupta @AKTalkx]

@JioCare Doing it right away.

[Akanksha Gupta @AKTalkx]

@ViCustomerCare How laid back is the team for a simple call? You’ll have rescheduled 3 times so far and I haven’t received any calls on either of the two numbers I’ve shared. Ridiculous.

[Akanksha Gupta @AKTalkx]

just sometimes, you’re a completely different person on your period

[Akanksha Gupta @AKTalkx]

@AJIOLife I WANT MY REFUND RIGHT NOW. You cannot be unfair when I applied for exchange within your 7 day timeline. You haven’t exchanged or refunded since 4 months. Wtf do you guys do? This is utter shit and very disappointing from a brand like yours. I need a solution NOW! @AJIOLife

[Akanksha Gupta @AKTalkx]

@AJIOLife I’ve emailed your team zillion times to return one order because your return on your App is of no help neither is customer care. Please call me ASAP!

[Akanksha Gupta @AKTalkx]

@AJIOLife But your team has responded that they would refund the amount on call and then they disappeared. I want my money back.

[Akanksha Gupta @AKTalkx]

@AJIOLife I need a refund now. Such a waste of money. @myntra is so much better with its refund and exchange policies and so quick!

[Akanksha Gupta @AKTalkx]

@AJIOLife Your team has called twice and said they’ll get back with a solution. It’s 4 months no one has helped! Do you guys care for your customers? I bought from Ajio for the first time and have been trying to get exchange/refund for the shoes because they don’t fit me.

[Paul Graham @paulg]

"If you’re thinking without writing, you only think you’re thinking."

— Leslie Lamport

[Akanksha Gupta @AKTalkx]

My life has become a Dosa. I eat it all the time, everywhere!

[Akanksha Gupta @AKTalkx]

@instagram @fbsecurity @Meta please help us at the earliest. This is URGENT.

[Akanksha Gupta @AKTalkx]

Hi @Cyberdost team, our company’s Instagram account has been hacked by someone and he has changed the email ID in the account has been and now changed the user handle to - emreviaa30k

Please assist at the earliest, the guy is asking for a ransom on our number