@JFKairport@Delta 16.15 JFK to ORF operated by @VirginAtlantic. You could better assist me by finding their luggage and getting it to them at the hotel they're in. Or a number to call here in the UK that would hook me up with a human! Please....
@VirginAtlantic & @Delta left my 3 girls & my Grandson Reggie (who is 11 months old btw) at @JFKairport , with no luggage, to make their own arrangements for an overnight stay as their connecting flight was cancelled due to weather and the next flight is this afternoon.Shocked.
@JFKairport I understand what has happened but the lack of assistance was shocking all round!! Absolutely left to fend for themselves with no luggage with an 11 month old. Shameful.