Álex

Linguist by trade, curious by nature.
Avid traveller and explorer.

[Álex @AlexOutThere]

@qrsupport Dear team, you've reassured me before, but I haven't received any solution from you since the suitcase was damaged.

[Álex @AlexOutThere]

@qrsupport, I've been trying to contact you either on chat from the website (not working) or on the Spanish customer support phone ("the number you dialed doesn't exist") for a couple of hours. Could you please get in touch with me? Thanks.

[Álex @AlexOutThere]

@qrsupport It's been nearly one month without replies in my DMs and that adds to the nearly 2 years without replying to my emails in an open case. What do I need to do so that you provide professional support and give me a solution?

[Álex @AlexOutThere]

@qrsupport Is this message meant for me or for "Ishan"?

[Álex @AlexOutThere]

@qrsupport I haven't received any response in my DM or anywhere else. Could you please elaborate?

[Álex @AlexOutThere]

@qrsupport If the reply you've provided has been via DM, I haven't received any from you.

[Álex @AlexOutThere]

@qrsupport I have just sent you a DM again. Please check it and reply to it at your earliest convenience. Thanks

[Álex @AlexOutThere]

@qrsupport Thanks for your message. However, will this new DM be of any use, given that you were telling me minutes ago that you had replied to my previous ones (which was not true)?

[Álex @AlexOutThere]

@qrsupport I'm afraid that's inaccurate at best. The last message I received from you in my DM is from 31 March. No further messages after that, I have kept on messaging you there. I can post It screenshot here if that helps.

[Álex @AlexOutThere]

@qrsupport No replies and it's been 6 days already.

[Álex @AlexOutThere]

@qrsupport No, I'm afraid it hasn't been sent. I haven't received anything from you at least for the past 5 days.

[Álex @AlexOutThere]

@qrsupport Dear @qrsupport, I replied to your DM on 31 March, but I haven't heard from you since. Thank you.

[Álex @AlexOutThere]

@qrsupport @qrsupport Hello. I haven’t received a reply to my private message and my flight is leaving in the next few days.

[Álex @AlexOutThere]

@qrsupport Hi again, Qatar Airways Support. The last message I got from you in DM was on Wed, Mar 25.

[Álex @AlexOutThere]

@qrsupport Thanks for your message. I already sent you a couple of DM over the last couple of days. The last one, 3.5 hours ago. No one has replied to them, though.

[Álex @AlexOutThere]

@qrsupport Thanks for your reply. I did --over 4 days ago, as a matter of fact, but I haven't heard back from you via DM (or otherwise).

[Álex @AlexOutThere]

@qrsupport Dear Qatar Airways team: It has been a week and I have still not received a reply via private message regarding either of the two matters on which I need your assistance.

[Álex @AlexOutThere]

@qrsupport Thanks for your message. I've replied to it, so please check your inbox when you can.

[Álex @AlexOutThere]

@qrsupport @qrsupport ,and after posting this, I just got a WhatsApp call from a scammer who tried to pass as Qatar Airways Support and asked for m details. Could you please contact me ASAP?