@AmericanAir truly has the worst customer service Iโve ever experienced on an airline. They have been giving me the run around for over a month and a half about a reimbursement when they failed to operate my flight according to their own terms of carriage.
@AmericanAir consistently demonstrates that they do not care about their customers or any sort of brand loyalty. Iโm truly in shock with the treatment Iโm receiving. Itโs disgusting