@NotCelesCial@ConvergeSupport I tried other channels. Pati sa email with NTC copied on pero di sila natitinag be! Wala talagang response. Buti sana kung irereimburse nila yung days na walang connection plus affected days ng work. Kaso wala naman, kawawa lang consumer sa mga yan!
@ConvergeSupport 5 days with no internet. Every follow-up gets the same “please wait, technician will visit soon” script. Still nothing. Paying for a service I can’t even use while customer support plays hide-and-seek disconnecting calls and chat with zero accountability😩😩😩
@iLoveSuperPau@pldt@PLDT_Cares@PLDTHome Ilang beses na kaming naka-experience ng ganito, pareho lang ang nangyayari. Maghihintay ng matagal, tapos walang clear explanation, babalik lang ulit ang issue after ilang weeks.