Alyssa

SVP Mktg at Doppel
Bay Area resident, mom to Bridget and Alexis, Cal Golden Bear

[Alyssa @Alyssa_C]

@AskLyft Good news - driver answered and is returning the phone! All set, thanks!

[Alyssa @Alyssa_C]

@AskLyft hi! I need your help tracking down a lost phone for someone else. Can you contact me?

[Coalesce @coalesceconf]

Fresh Vibes, Fresh Look! 🔥 It's not just a makeover; it's a transformation 😉

Listen in for an exclusive Coalesce discount just for our podcast listeners! 🎧https://t.co/qTf4rSH5wn

And, don't miss @jthandy's Product Spotlight & Keynote at Coalesce: https://t.co/2urlguLGtZ

[Alyssa @Alyssa_C]

@toddmckinnon Congrats on another successful Oktane in the books! 🎉

[Fin @fin_ai]

We've made you wait, we've made you wonder, we've made you wild with excitement… and today, hundreds of businesses will introduce our new AI chatbot, Fin, to their customers 🧵 1/7

[Alyssa @Alyssa_C]

Has anyone ever in the history of cold calling returned a cold call voicemail?

[Fin @fin_ai]

Please meet Fin. A world- first, and perhaps our most important release to-date. Powered by @ OpenAI’s new GPT-4 and Intercom’s proprietary ML tech, it’s the “ChatGPT for customer service” bot we all knew was coming.

[Fin @fin_ai]

We believe AI is the most disruptive technology in decades & the best cust svc combines the power of automation & humans. Today, we unveiled a new home page to show how our product stands up to that.

Tell us what you think & stay tuned for more 👀

https://t.co/VGcZbFM9zr

[Fin @fin_ai]

It’s here—The Intercom Customer Service Trends Report 2023! In our newest report, discover the top 5 trends to keep customers loyal and support teams efficiently.

Get the report. Get in the know 🔽
https://t.co/qLXtE3dh6R

[Alyssa @Alyssa_C]

And then the first meeting attendee could reply "be there in 5" or "sorry I will call you later" just like we do for phone calls.

[Alyssa @Alyssa_C]

Video conference feature idea
👩‍💻💡 The knock knock feature...

When meetings are back to back, the person in the next meeting can knock to let the previous meeting attendees know it's time to finish up.

@Zoom @google Meet 👀👀

[Alyssa @Alyssa_C]

@Zoom @Google When we were in an office it was obvious because everyone would linger outside a conference room, but virtually we don't have that. No societal cues to finish that first call asap.

[Fin @fin_ai]

How do people really want businesses to talk to them? We're getting a pulse on what today's consumers are looking for when it comes to customer service. Here are a few of our findings 🧵

[Fin @fin_ai]

With the release of @OpenAI's ChatGPT, Intercom Co-Founder @destraynor and our Director of Machine Learning @fergal_reid sat down to give an analysis on the implications of ChatGPT, AI + support, and what the future holds. Watch, listen or read here: https://t.co/ImG9MkhdIK

[Fin @fin_ai]

We're surfing with @forrester! 🏄🌊

✨ We're stoked to be named a Strong Performer in the 2022 Forrester New Wave™: Conversation Automation Solutions with the highest possible scores in conversation delivery mechanisms & roadmap criteria ✨

Download the full report here:

[Fin @fin_ai]

✨Welcome to the era of in-product messaging✨

Join us at New at Intercom to see @Padday debut new features and establish in-product messaging as the most important communication channel to grow your business.

RSVP today: https://t.co/VnD6eZdAJ4

[Alyssa @Alyssa_C]

@Liam_Geraghty @MeetYourMakerIE @Petrified_Pod @intercom @_TheWarren_ @RedHareColette @IEPodAwards Amazing - congrats @Liam_Geraghty! We are lucky to have you at team @intercom !

[Fin @fin_ai]

Our co-founder @destraynor joins @twentyminutevc to dismantle the biggest myths in startups and talk scaling up for enterprise. 🤝💼 💸 Check out today’s episode for a masterclass on product and much more.

https://t.co/ChEs1ldPbn

[Jimmy Kimmel @jimmykimmel]

To my friends in Dallas who are asking: I do not know whether our @ABCNetwork affiliate @wfaa cut away from my monologue tonight intentionally or inadvertently but I will find out. In the meantime, here's what you didn't get to see https://t.co/tqfHoBHMwN

[Alyssa @Alyssa_C]

This has to stop.

[Robert Reich @RBReich]

Forced birth in a country that refuses to protect children from being murdered at school.