@Nrusso4787@TrivectaMusic@SouthwestAir Immediately after the cancellation, I booked a 6 am American Airlines flight out of DC. I Ubered from BWI to DCA for the AA flight and was able to make it to Chicago. I think I got lucky from acting quickly and not waiting in the SWA customer service line.
@SouthwestAir There is still is a serious lack of alignment down the chain of command. I was told by one agent that I would NOT need to change my address to IL (where I live) b/c my bags would go to O’Hare. Another just told me over the phone that they’re being sent to Colorado via FedEx. 🙃
My bag is replaceable and it’s not even close to the biggest problem that some people are facing with @SouthwestAir but can y’all have at least some sort of alignment? I do not blame the agents or employees working the front lines. Management needs to get on the same stat…
For the love of God @SouthwestAir please get your employees on the same page. I had a flight from BWI to ORD that was cancelled. I was told by an agent at ORD that my bags would be arriving at ORD within the week and that I would receive a text message or email about it. (1/3)
I decided to do my due diligence and call @SouthwestAir baggage hotline. Only to find out that my bags had a FedEx mailing confirmation # and are being shipped to CO when I live in IL. The agent on the phone corrected it but we have no way of knowing it it’s actually fixed. (3/3)
No specific @ here… just saying that we can allow ourselves to have no opinion on something. Sometimes we have minimal knowledge and expertise on something and should stop and listen to those who do instead of formulating unthoughtful opinions. No hate. ✨
Anyone who was mad at me talking about the frustration over roe v wade being overturned is tuned into the wrong artist. I FIRMLY believe in a woman’s right to choose, and that’s it. If that offended u I’m not sorry. Find the door after the unfollow button. Thanks bye 👋
Wanna grab a drink with me before a show? Here’s your chance. Just comment whatever city you’re gonna be seeing me in, tag your squad, and RT this post. You’ll be entered into the contest for a chance to do a meet up for drinks before the show. Good luck and see ya on the road 🤙