@marycjoyce2 IMary,
Our apologies. One of our agents sent you a prepaid EZ return label in April and noted the item for return was defective, but failed to note on your account to waive the fee. All fees have been refunded to your AmeriMark account. Again, our apologies for the error.
@marycjoyce2 Please DM your account information and we can look into your request to return your purchase. We are a catalog retailer (not a wholesaler) and our team is here to help our customers.
@twistofmatt Mattew,
Thank you for letting us know! Please contact our customer service department via email at [email protected] provide the email address & order number, so that they can contact the customer and correct the contact information, and take you out of the loop.
@rocksbernadette Bernadette - please send a PM with your contact info so that we can address your return. We are located in Cleveland, OH and will call you from there.
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