Hello @HDFC_Bank@HDFCBank_Cares , can you pls learn from @Citibank how they take their customers concerns seriously but #HDFC is having really very careless approach, why I should be debited Rs 98k from my cc without otp and u are not ready to listen @RBI@PMOIndia
@Amit6ap@HDFC_Bank@HDFCBank_Cares@RBI@CybercrimeCID It's happens with me on Citi bank 2 years ago. I was traveling and received a sms regarding 7000 rs spend online. I was shocked there was no otp and no any link.
Though @Citibank acknowledged and refunded the amount.
Thanks @Citibank .
@HDFC_Bank@HDFCBank_Cares you are asking to DM all the details but again you guys are giving same general reply which u are giving on mails, this is pathetic, let me tell you I will not let this case, This is my hard earned money, dont cheat @RBI@PMOIndia
@HDFC_Bank@HDFCBank_Cares I m ur cust since 10 yrs,recently I facd fraud without OTP,I did not do any transaction but my credit card debited of amount Rs 98k, i m not getting proper response from ur team, I am v disappointed,without otp how trsnctn happened @RBI@CybercrimeCID
@HDFC_Bank@HDFCBank_Cares I m ur cust since 10 yrs,recently I facd fraud without OTP,I did not do any transaction but my credit card debited of amount Rs 98k, i m not getting proper response from ur team, I am v disappointed,without otp how trsnctn happened @RBI@CybercrimeCID