No response for 25 days—you took the car back in 10 days, but my EMIs are still getting deducted! Stop sending copy-paste replies. Formal complaint registered with NCH (Docket No: 9874940). Escalating this legally now. @nch1915@Cars24Support@cars24india
@Cars24Support No car delivered and no progress for almost 25 days—Even the EMI got deducted , just constant copy-paste replies. Since your support team is completely ignoring my concern, my only option left is to register a complaint and escalate this legally. @cars24india@nch1915
The worst part? I barely used the car for a week and my EMI got deducted. Paying interest on a vehicle I can’t even drive!
To make it worse, zero calls or updates on the issue or timeline. Completely shameless customer service.
#BadService#ConsumerComplaint#CustomerService
@Cars24Support I’ve been patient, but template assurances won’t solve the issue. If I don't receive a concrete resolution within the next 24 to 48 hours, I will be forced to escalate this matter to the National Consumer Helpline (NCH) and relevant authorities.
Car (CH01CE9909) bought 1 month ago, in workshop for 20+ DAYS! Sent 25+ emails ZERO updates, not even 1 call!
Ek bhi call ya ek bhi reply nahi ke car mein prbm kya hai aur kab milegi Ya Return Kar rhe ho
PH-9996667778
@cars24india@Cars24Support
@cars24cares @jagograhakjago
@Cars24Support I have been hearing 'will connect soon' for 20+ days over 25 emails. I need a call on 9996667778 within 1 HOUR with an exact status update & EMI stop confirmation, or I am registering an official NCH complaint today!"