Amtrak

plot twist: the journey matters
@AmtrakAlerts + @AmtrakNECAlerts for service updates

[Amtrak @Amtrak]

@baylormy Good morning to you! Thank you for bringing these safety matters to our attention. We will bring these to our station management team.

[Amtrak @Amtrak]

@CaesarHatami Hello. We're very sorry for how uncomfortable how frustrating and concerning this must be. While we don't know what's causing the excessive heat, please notify a member of the onboard crew so they can assess the situation and help.

[Amtrak @Amtrak]

@ProletariatPep Hello. We're sorry to hear this. If you would like to send us a DM with some additional details, we would be happy to escalate this for you.

[Amtrak @Amtrak]

@alyssakmarino Hello. We're sorry to hear about this experience. Please provide us with your train number, and we will look into this for you.

[Amtrak @Amtrak]

@DrAlexJoffe Hello. We're sorry to hear about this experience. We understand how frustrating delays can be with no lights, bathrooms or information. Please provide us with your train number, and we will look into updates for you.

[Amtrak @Amtrak]

We appreciate you providing us with your information. For your security and privacy, we ask that you please send this information to us through a DM rather than sharing it publicly. You can do so by visiting our profile, then clicking the message icon. You can also call our hotline and request to be transferred to our Customer Relations Department to speak with someone directly. They are available Monday through Friday from 8 AM to 8 PM EST. Our phone number is 1-800-872-7245.

[Amtrak @Amtrak]

Enjoy expanded Night Owl low fares on select trains from 6 PM to 8 AM, now traveling to all cities between Washington, DC and Boston. Which stop are you making first? https://t.co/lx1A0pAG7Y

[Amtrak @Amtrak]

Late night travel is a hoot. 🦉

[Amtrak @Amtrak]

For security reasons, we recommend not posting your information in a public post. You can send us a message by clicking on our profile and clicking the message icon. You can also call our hotline and request to be transferred to our Customer Relations Department. They are available Monday through Friday from 8 AM to 8 PM EST. Our phone number is 1-800-872-7245.

[Amtrak @Amtrak]

@Bolts91Thunder Hello, Jane. We apologize for that. We can do so for you. DM us the employee's name and what they did to deserve the recognition. Include your reservation number, the name(s) on the ticket, email, and phone number.

[Amtrak @Amtrak]

Thank you for reaching out to us. There is not a way to call an attendant from your seat on board the train, but you may ask any one of our staff members for assistance when you see them. They may also be able to help you move seats, if there is space is available. We hope this information helps! Please let us know if you have any further questions.

[Amtrak @Amtrak]

@the_transit_guy Hello. We're sorry to hear about the issue you are having with booking from Providence train station on our website. You may call 1-800-872-7245 and one of our reservation agents will be happy to assist with booking your trip.

[Amtrak @Amtrak]

@ricebilldc As of 12:30 PM ET, Northeast Regional Train 195 is operating approximately 2 hours and 29 minutes late due to a delayed departure, downed power lines, and commuter train interference. We apologize for any inconvenience this delay may have caused.

[Amtrak @Amtrak]

@hfactor43 For information about our routes, schedules, and fares, please visit our website at https://t.co/PIA8DOIGha. You might also want to check out our Interactive Planning map at https://t.co/n6IWIjTml5.

[Amtrak @Amtrak]

@hfactor43 You're welcome. Was there anything else we could help you with today?

[Amtrak @Amtrak]

@ryancaseydance We understand your frustration and sincerely apologize for this inconvenience. Please DM us with your full name, email address, phone number, and Amtrak Guest Rewards account number so we can forward your request directly to our Amtrak Guest Rewards Department for review.

[Amtrak @Amtrak]

@ryancaseydance Hello. We're sorry to hear you're still having issues adding your Amtrak Mastercard to your Amtrak account. We recommend calling our Amtrak Guest Rewards Department for updates. You can reach them by calling 800-307-500 daily between 8 AM and 8 PM EST.