Way to drop the ball @SouthwestAir. 471 MEM to MCO we gate checked our stroller so we could carry our bags and not worry about carrying our toddler. Got to MCO & stroller wasnt brought up. Captain went down to check it out and was told no items had a gate check tag...
@Huggies reached out to the specified email regarding reward redemptions & explained the problem back in December. STILL have not received a response or follow up email. For a company this big & all about being the best choice, you seem to not care about your loyal customers. ๐
@Huggies very disappointed with your lack of follow through & response regarding my Huggies reward redemptions not being delivered. Redemption of points was done back in October (before your move to fetch) and still have not received any of my redemption choices!!! ๐ค๐ก