@boohoo_cshelp the dress I ordered is not the dress I received. I have processed a return and marked as faulty but how do I let you know the item I am actually returning - rather than the item listed on my order?
@askryanair I have flights booked for August that I need to move to 2022 due to travel restrictions. I’m unable to do this online as it’s past Oct 21 and can’t get to speak to anyone in support via chat despite trying several times. What else can I do?
@Sofology I’ve since spoken to customer services. And as I thought yet another poor excuse for another 8 week delay - after already waiting 22 weeks. You really need @BBCWatchdog to warn customers of your horrific after sales service and inability to deliver furniture!
Please help @MartinSLewis been waiting 22 weeks for a sofa from @Sofology - disgraceful customer service and still no clarity on a delivery date despite making payment for 50% of the sofa upfront with the promise of delivery in 8 weeks. 🙏🏼
@DunelmUK when will your made to measure fitting service be back open? I ordered & paid in January and you’ve not once been in touch with me to provide an update on this. Awful customer service!
@DunelmService I have now contacted you four times regarding my made to measure order that was paid in FULL for at the beginning of the year and have been ignored completely. Can a customer service rep get in touch please?
@DunelmUK I have now contacted you three times regarding my made to measure order that was paid in FULL for at the beginning of the year and have been ignored completely. Can a customer service rep get in touch please?
@IKEAUKSupport I have a delivery that is supposed to be due today - that was ordered several weeks ago. I’ve had no communication to say my delivery is on the way and when I log i I ‘track’ it still just says we are preparing your order. Any ideas?
@Homebase_help you’re requesting everyone DM you details of an order but are then not responding to DM’s.... are you able to come back to me about an order please?
@nikelondon I placed an order a few days ago and today have received 2 emails regarding a return and refund... but I’ve not yet received the item. And didn’t want to rerun. Any ideas?
@PhotoBox_Help I emailed about an order on Wednesday, rang today chasing a reply and was told someone would call back and still nothing. Are you able to help?