@EMTrains It canโt be so hard to have staff talk to people. You deliver a customer service, things go wrong, it happens so tell people what you know, even if that is that you are not yet clear. Far better that this radio silence as it just annoys tired delayed travelers
@EMTrains How about some actual updates?
Staff non existent, website woefully out of date....people paying good money have no idea if they will get to their destination, this is very poor.