@marksandspencer And I didn’t visit it. He stood in my way and the old man’s. I didn’t mind it ultimately. I went to get my train as the faff nearly made me late. The old gent was in no rush. Despicable
@marksandspencer Waterloo station (this happened b4 a few years back at high st Ken) makes one wonder which of your other branches do this. When someone needs quick bite before their train I think 22:58 is ok 2 let pepl in rather than physically blocking the doorway & moving in the way to stop u
@JohnLewisRetail not feasible when it’s a gift! I don’t need to read
policy, I understand the concept. It’s poorly made. I used to work in JL toy dpt & having a receipt NEVER used to be issue, but I understand customer service has dropped drastically in last decade & u have to keep up with trends
@JohnLewisRetail my son was bought this from uncle last week & it’s already broken & doesn’t work, not batteries as the winch still works as (see video) even so the screw to replace batteries is busted & won’t unscrew, still don’t see why propellers no longer turn - disappointed
@JohnLewisRetail Well no it was bought from an aunt, so she didn’t give my child a receipt. it’s only made by u guys, so that’s pretty rubbish. I’m sure u have a link to your policies on your website(!?), makes me wonder about buying gifts from u if it’s faulty & you’re told “no receipt too bad”
@BrewDog Hello. Trying to buy eye test from my shopping basket but can’t, looked at how to pre-order (thought I had done !?) but can’t seem to be able to? Any chance I could preorder a 12 pack?? Please!
@Riverford So I can order to my old house if I stand outside my old house and wait for it !? This is odd. The new house is only a mile up the road, I have been loyal customer for ages ! Onyl paused due to moving house
@Riverford hi. Trying to change our address. Moved house 6 weeks ago and had to pause order, trying to restart but because of all madness can’t seem to change our address !? Thanks