Andy Hamilton

[Andy Hamilton @AndyHam80844293]

@thetrainline Any chance of a response from a Customer Advisor?

[Andy Hamilton @AndyHam80844293]

@beefeater_uk Hello. We’ve been waiting to get missing points added since 5 October. We’ve twice been promised by your CS team that 500 points would be credited within a few working days but that hasn’t happened. Now CS won’t even reply to emails. Should we give up?

[Andy Hamilton @AndyHam80844293]

@nguoth Hi Nick - I’ve been reading your magnum opus on QPR Programmes and am interested in getting in touch - however the Contact section of the website doesn’t work!

[Andy Hamilton @AndyHam80844293]

@Cruisenation Why doesn’t anyone answer your 24 hour emergency helpline? Just been told our cruise ship, due today, won’t turn up for at least two days. Need help from Cruise Nation to understand our options.

[Andy Hamilton @AndyHam80844293]

@Cruisenation

[Andy Hamilton @AndyHam80844293]

@BandQ Hey B&Q - when I pay for home delivery ‘to the doorstep’, how come your driver says it is kerbside only and dumps my order at the end of my driveway?
And how come you don’t answer your phones even after 20 minutes waiting?
Do you have a Customer Experience team?

[Andy Hamilton @AndyHam80844293]

@BritishAFC What time is kickoff - 7pm?

[Andy Hamilton @AndyHam80844293]

@BritishAFC Is there a friendly against Dorking on Wednesday?

[Andy Hamilton @AndyHam80844293]

@BritishAFC

[Andy Hamilton @AndyHam80844293]

@British_Airways Thanks BA - I’m on a day trip from London to Newcastle to watch football - return flight cancelled with a few hours notice when I’m already at the stadium - next available flight home offered as 6am on Monday……!!

[Pokémon GO @PokemonGoApp]

To help you take on Shadow Mewtwo, we’re giving away codes for Purified Gems if we reach 150k RT! To participate:

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RT this post with #ShadowRaids
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[Andy Hamilton @AndyHam80844293]

@OfficialClarets @stalbanscityfc It was easier getting tickets for Adele!!

[Pokémon GO @PokemonGoApp]

Release your inner hero in Season 10 of #PokemonGO.

#RisingHeroes

[Andy Hamilton @AndyHam80844293]

@brewersfayre No points credited to my Bonus Club account. No replies from Guest Relations.

[Andy Hamilton @AndyHam80844293]

@beefeatergrill Hey Beefeater - what have you done to the ribs? “New recipe” it says on the menu - but who knew that would mean dry ribs dusted in an awful spicy coating? Neither of us could eat them. Just terrible.

[Andy Hamilton @AndyHam80844293]

@WoottonDaniel @surreycricket No-one answering this afternoon either. And no response to emails. Probably the same IT systems that put food/catering out of action at the Glamorgan match…..!!

[Andy Hamilton @AndyHam80844293]

Try and beat my score of 314 on the Cruise Nation easter game, and share for a £25 voucher. https://t.co/ngUETLi5TT

[Andy Hamilton @AndyHam80844293]

@beefeatergrill Time to recruit some more staff in your Customer Service team?

[Andy Hamilton @AndyHam80844293]

@beefeatergrill Another week and nothing…….

[Andy Hamilton @AndyHam80844293]

@beefeatergrill Hi - what happened to Megan - she was helping me with a login issue but hasn’t responded for two days???

[Andy Hamilton @AndyHam80844293]

@T20WorldCup22 Hi - has the T20 World Cup been cancelled - because there isn’t any reply from the Customer Service team (I’ve been trying for two weeks!).