This is bureaucratic harassment of patients and senior citizens during a medical emergency.
Perhaps it's time your company reconsidered whether it deserves to be called "Care."
We are now proceeding with complaints before the Insurance Ombudsman, IRDAI, the Consumer Commission,
Her Class X and XII certificates? My parents' marriage certificate?
If these documents were genuinely required, why were they not requested during the past four days, after repeated document submissions, reminders, and even a physical verification?
This is not health insurance.
On the day of discharge, all requested documents were resubmitted at 12:56 PM. The hospital kept following up, but the only response was "Under Process." My discharged mother was kept waiting for hours while my father repeatedly received empty assurances that the claim would be
cleared by 7 PM, then 8 PM.
Unable to keep a discharged patient waiting any longer, we paid the entire hospital bill ourselves. Then, at 9:38 PM, your portal suddenly changed the status to "Additional Documents Required."
What next? My mother's birth certificate?
and even consent to photographs of my hospitalized mother. He was told everything was in orderβonly for the claim to be rejected over "documentation discrepancies."
After we escalated the matter, the claim was reopened.
The hospital submitted every document your team asked for, and every additional request was complied with. Yet my elderly father was suddenly asked to reach the hospital within 30 minutes for a physical verification, where he was interviewed, made to complete forms,
Her name was Asha Bhosle.
She was born in a small village in Sangli in 1933.
Her father died when she was 9. The family had no money. She started singing at 10 to feed her siblings.
At 16 she eloped against her familyβs wishes. Her sister Lata stopped speaking to her. Her family disowned her. The marriage was abusive. It ended in 1960.
She came back with two children and pregnant with a third.
No money. No support. Three children to feed.
She went back to singing.
Nobody wanted her. In the 1950s she got only the songs Lata, Geeta Dutt and Shamshad Begum rejected. Songs for vamps. Cabaret numbers. C grade films.
She sang every single one. Because her children needed to eat.
Then came O.P. Nayyar. Then R.D. Burman. Then the world changed.
Dum Maro Dum. Piya Tu Ab To Aaja. Chura Liya Hai Tumne. She did not just sing these songs. She became them.
In 1995 at age 62 she sang Rangeela Re and silenced an entire generation that had written her off.
In 2011 the Guinness Book of World Records confirmed what India already knew. Most recorded artist in music history. 12,000 songs. 20 languages. 8 decades.
She passed away today at 92 in Mumbai.
The girl who sang vamp songs because nobody else would take her became the voice of a generation.
There will never be another Asha Bhosle.
Rest in peace Asha tai.