@Swiggy@SwiggyCares — Yet another disappointing experience! Today, I received a different product from what I ordered. When I raised a complaint through the Help section, I was met with an automated response asking me to wait 8 HOURS for a resolution.
@SwiggyCares@SwiggyCares@harshamjty i need a refund for this order. I can’t keep spending money on incorrect products being sent by your partner restaurants.
@SwiggyCares@harshamjty@SwiggyCares Your feedback is of no use for me. This has been a repeated response with no stringent methods to resolve this issue. I want a refund equal to the price of the issue product value.
This is especially frustrating after my previous experience where I received non-vegetarian food despite ordering vegetarian. I demand an immediate refund for today’s incorrect order and appropriate compensation for these repeated failures. @Swiggy leadership, please intervene.
@Toing_Cares Thank You!
But it would have been better if you would have acted at the first instance when i reached out to the customer service, rather than waiting for me to tweet and get a legitimate response.
As a pure vegetarian, this is completely unacceptable. I ordered a veg item through @Swiggy, but the restaurant delivered non-vegetarian food instead. This isn’t just a wrong order—it goes against my deeply held dietary beliefs and has caused significant distress.
@flyspicejet Moreover, your calls get automatically disconnected after sometime. Could you please call me immediately and provide me an alternate direct flight.
@flyspicejet@DGCAIndia
I had booked a spicejet direct flight (SG282 from Hyderabad to Kolkata) for 3rd February 2026, one month back and now spicejet has cancelled it and providing me an alternate option of a layover flight with 6-7hours layover in chennai.
@flyspicejet I have been trying to stay on line since the time I received communication. How can it be possible that all executives are busy for 2hours?
@MoCA_GoI@DGCAIndia@narendramodi request your intervention here.