We rent a Livpure purifier. Your technician is demanding charges for a new pipe — your own website lists it as FREE under the rental plan.
Customer care = endless IVR, zero human support.
Advertised free. Billed anyway. Unacceptable
@Livpure_India@LivpureSmart@jagograhakjago
@Livpure_India@Livpure_India@jagograhakjago I raised the problem on 27th September 2026 - today is 12 oct 2026 still no resolution - always someone will reach out! Disheartened by the poor customer service, asked to pay money when clearly listed on website - its free - stuck in daily follows
@Livpure_India@Livpure_India Please provide a tentative date, it’s been more than a week and still no resolution - worst customer support experience received! Had 2 calls with customer support - all saying we cant do anything - denying website claims! Need more accountability here now!
@Livpure_India@Livpure_India Need an update on this! No customer support received here - i am paying monthly maintainance fees, your site says 0 costs still i am getting asked to pay for maintaince - please explain why?
@jagograhakjago Please look into this - need support here
@Livpure_India @LivpureIndia I pay you a monthly maintenance subscription. Your own website says servicing is included at no extra cost (screenshot attached). Yet your customer care is again asking me to pay for pipe replacement maintainace. Please clarify
@jagograhakjago#ConsumerRights
@Livpure_India @LivpureIndia I pay you a monthly maintenance subscription. Your own website says servicing is included at no extra cost (screenshot attached). Yet your customer care is again asking me to pay for pipe replacement maintainace. Please clarify
@jagograhakjago#ConsumerRights
@Livpure_India @LivpureIndia I pay you a monthly maintenance subscription. Your own website says servicing is included at no extra cost (screenshot attached). Yet your customer care is again asking me to pay for pipe replacement maintainace. Please clarify
@jagograhakjago