BBQ season in the UK means one thing:
A) Layers because who knows what the weather’s going to do
B) That one person who is always running away from wasps
C) The Nando’s PERi-PERi sauce makes an appearance
Still waiting for a response to this, we have been through all of the terms and conditions and can see absolutely nothing specifically which relates to a passenger passing away prior to a flight…
@Annadotbella Hello, @Annadotbella. We are sorry to hear about this. Kindly provide us with the following details via Direct Message for our further checks:
Full Name:
Booking Reference:
E-Ticket Number:
Email Address:
We look forward to hearing from you soon. -LE
@MAS I would STRONGLY recommend NEVER booking with Malaysian airways, as a @traveloneworld member I am absolutely appalled, any other airline in that group would make the change
@MAS I have never in all my life been treated SO poorly. We paid additional money for flexible fares and it’s still not enough - why can’t you just change the name for us?
@MAS where is your compassion? We are already dealing with devastating heartbreaking news that my father in law has passed and no longer can attend the wedding and now we are having to deal with this…
@MAS all we want is the name changed to my mother in laws sister to support her and you simply will not allow it - we forwarded the death certificate, the wedding invitation all the proof you could possible need
@MAS absolutely disgusted at the customer service we are receiving.
We have been on the telephone for hours trying to change the name of a deceased passenger, my father in law, who sadly passed away last week