I did not expect to be writing this… 😞
A couple months ago, I believed in @panerabread Sip Club enough to go from paying month to month to purchasing a full year subscription.
I felt comfortable with Panera.
I felt good about what was being offered.
I believed the value was there.
That is not how I feel now.
Not at all… 😞
Now I feel frustrated.
Now I feel taken advantage of.
I have a strong feeling I am not alone.
What makes this even more frustrating is that this is not about the local employees. I have built friendships with the staff at my Panera, and they have always been kind, welcoming, and good to me.
They are feeling the frustration too.
That says a lot.
👉 When the employees and the customers are both frustrated, something is clearly off.
The problem is not inside the cafe.
The problem is with the people making these decisions far away from the people they affect.
I purchased a year subscription based on what @panerabread was offering at the time.
Then the offerings changed.
Fewer choices.
Less value.
More frustration.
That is what burns me up.
When a customer pays up front for a full year, there should be trust that the experience they bought into is going to stay strong. Instead, it feels like many of us paid for one thing and got handed something less.
That is a bad feeling.
It makes customers feel like numbers instead of people…
That is exactly why I am posting this.
I want Panera’s corporate office to see this, and I want to hear from others who are feeling the same frustration.
If you have felt disappointed by the recent Sip Club changes, say so in the comments.
If you feel like you paid for more and are now getting less, say so in the comments.
Right now, I would not encourage anyone to purchase the Sip Club…
I hate saying that.
But it is the truth.
Be safe,
Trooper Ben
#PaneraBread
#SipClub
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This is good 💯
Pope Francis wrote this in the Hospital.
“The walls of hospitals have heard more honest prayers than churches...
They have witnessed far more sincere kisses than those in airports...
It is in hospitals that you see a homophobe being saved by a gay doctor.
A privileged doctor saving the life of a beggar...
In intensive care, you see a Jew taking care of a racist...
A police officer and a prisoner in the same room receiving the same care...
A wealthy patient waiting for a liver transplant, ready to receive the organ from a poor donor...
It is in these moments, when the hospital touches the wounds of people, that different worlds intersect according to a divine design. And in this communion of destinies, we realize that alone, we are nothing.
The absolute truth of people, most of the time, only reveals itself in moments of pain or in the real threat of an irreversible loss.
A hospital is a place where human beings remove their masks and show themselves as they truly are, in their purest essence.
This life will pass quickly, so do not waste it fighting with people.
Do not criticize your body too much.
Do not complain excessively.
Do not lose sleep over bills.
Make sure to hug your loved ones.
Do not worry too much about keeping the house spotless.
Material goods must be earned by each person—do not dedicate yourself to accumulating an inheritance.
You are waiting for too much: Christmas, Friday, next year, when you have money, when love arrives, when everything is perfect...
Listen, perfection does not exist.
A human being cannot attain it because we are simply not made to be fulfilled here.
Here, we are given an opportunity to learn.
So, make the most of this trial of life—and do it now.
Respect yourself, respect others. Walk your own path, and let go of the path others have chosen for you.
Respect: do not comment, do not judge, do not interfere.
Love more, forgive more, embrace more, live more intensely!
And leave the rest in the hands of the Creator.”
—Pope Francis