Ruirui

[Ruirui @AnneArnold32816]

@RSPN_Hideouts @kyfolam @PlayApex @PlayApexEsports @RSPN_Hideouts @SatoshiRSPN Hello, I'm writing to appeal the ban on my Apex Legends account. My earlier appeal (case #251069098, opened July 21, 2026) was closed on October 6, 2026, and my account is still banned, so I'd like to explain the circumstances in full. #APEX

[Ruirui @AnneArnold32816]

@SatoshiRSPN

[Ruirui @AnneArnold32816]

@RSPN_Hideouts Hello,

I'm writing to appeal the ban on my Apex Legends account. My earlier appeal (case #251069098, opened July 21, 2026) was closed on October 6, 2026, and my account is still banned, so I'd like to explain the circumstances in full.

EA ID: husandagd
Platform: Steam
Ban date: July 21, 2026

What happened: on July 20, 2026, I logged into my account on a friend's PC. That is the only time I have ever logged in on that PC. The next day, July 21, my account was banned. I only learned afterwards that this PC had already been hardware banned. I didn't know that when I logged in, and I had nothing to do with whatever got that machine banned.

I have never used cheats, scripts, or any unauthorized software or hardware. I've played on this account for a long time and have made many purchases on it, so I would never put it at risk.

I believe the ban was applied because my account was linked to that banned machine, not because of anything I did in a match. Could you please review my login and device history around July 20-21, 2026? It should show a single login from that device.

If it helps, I can send screenshots of my Steam login records and purchase history, or anything else you need. I understand why a login from a banned machine looks suspicious, and I won't log in on other people's PCs again.

Thank you for taking the time to review my case.

husandagd

[Ruirui @AnneArnold32816]

@SatoshiRSPN #APEX @RSPN_Hideouts

[Ruirui @AnneArnold32816]

@RSPN_Hideouts @SatoshiRSPN Hello, I'm writing to appeal the ban on my Apex Legends account. My earlier appeal (case #251069098, opened July 21, 2026) was closed on October 6, 2026, and my account is still banned, so I'd like to explain the circumstances in full. (1/6) #APEX

[Ruirui @AnneArnold32816]

I understand why a login from a banned machine looks suspicious, and I won't log in on other people's PCs again. Thank you for taking the time to review my case. (6/6)

[Ruirui @AnneArnold32816]

Could you please review my login and device history around July 20-21, 2026? It should show a single login from that device. If it helps, I can send screenshots of my Steam login records and purchase history, or anything else you need. (5/6)

[Ruirui @AnneArnold32816]

I've played on this account for a long time and have made many purchases on it, so I would never put it at risk. I believe the ban was applied because my account was linked to that banned machine, not because of anything I did in a match. (4/6)

[Ruirui @AnneArnold32816]

I only learned afterwards that this PC had already been hardware banned. I didn't know that when I logged in, and I had nothing to do with whatever got that machine banned. I have never used cheats, scripts, or any unauthorized software or hardware. (3/6)

[Ruirui @AnneArnold32816]

EA ID: husandagd
Platform: Steam
Ban date: July 21, 2026

What happened: on July 20, 2026, I logged into my account on a friend's PC. That is the only time I have ever logged in on that PC. The next day, July 21, my account was banned. (2/6)

[Ruirui @AnneArnold32816]

Dear Riot Games Player Support / Anti-Cheat Team,
I am writing to request a manual review, by a human agent, of the ban on my account Yuyuiii#008, which I believe was applied in error. My previous appeals have only received templated replies, so I would sincerely appreciate it if a member of the Anti-Cheat team could personally look into this case.
Account details
•Riot ID: Yuyuiii#008
•Account created: November 25, 2023
•Region: Malaysia (Asia-Pacific)
•Device: Lenovo Legion Y9000P (2022)
•Date of ban: around April 2025
What happened
Around April 2025, I launched VALORANT as usual and immediately received error code VAN 152. I had played normally the day before and had not installed or run any new software. Thinking it was a client or connection issue, I tried logging in with my other account, which showed the same error. Shortly afterward, both accounts were banned. At the time, I had no idea my device had been flagged. I was only trying to troubleshoot what I thought was a technical error.
From then on, every account I tried on this laptop was blocked, which shows that the device itself had been flagged.
About a month later, my device and my other account were both restored to normal. Notably, just one day before that, a support reply still stated that I had used third-party software. A ban justified as cheating one day and lifted the next strongly suggests the original detection was inaccurate. However, Yuyuiii#008 remains banned to this day, even though it was flagged on the same device, at the same time, for the same reason.
Why I believe this is a false positive
1I have never used cheats, scripts, macros, or any third-party program that interacts with VALORANT.
2The hardware ban on my device and the ban on my other account have already been lifted. If the detection was wrong for the device and that account, it should be wrong for Yuyuiii#008 as well.
3I have found many other players reporting the exact same situation: a sudden VAN 152 ban with no cheating involved. A notable number of them use the same laptop model, the Lenovo Legion Y9000P. This pattern points to a possible false detection linked to this hardware or its pre-installed software and drivers, rather than individual misconduct.
4Yuyuiii#008 had been in good standing since its creation in November 2023.
My request
•Please have a human member of the Anti-Cheat team manually review the detection data for Yuyuiii#008.
•Since the device and my other account have already been cleared, please lift the remaining ban on Yuyuiii#008 as well.
•If the ban is upheld, please tell me specifically what was detected (software name and date), so I can understand and address it.
•Please consider investigating whether other Lenovo Legion Y9000P users have been affected by the same issue.
I am happy to provide any additional information you need, such as system information (msinfo32), DxDiag, Vanguard logs, or a list of installed programs.
I have invested a lot of time and money into this account and simply want to keep playing fairly. Thank you for your time. I look forward to a personal response.
Sincerely,
Riot ID: Yuyuiii#008

[Ruirui @AnneArnold32816]

Dear Riot Games Player Support / Anti-Cheat Team,
I am writing to request a manual review, by a human agent, of the ban on my account Yuyuiii#008, which I believe was applied in error. My previous appeals have only received templated replies, so I would sincerely appreciate it if a member of the Anti-Cheat team could personally look into this case.
Account details
•Riot ID: Yuyuiii#008
•Account created: November 25, 2023
•Region: Malaysia (Asia-Pacific)
•Device: Lenovo Legion Y9000P (2022)
•Date of ban: around April 2025
What happened
Around April 2025, I launched VALORANT as usual and immediately received error code VAN 152. I had played normally the day before and had not installed or run any new software. Thinking it was a client or connection issue, I tried logging in with my other account, which showed the same error. Shortly afterward, both accounts were banned. At the time, I had no idea my device had been flagged. I was only trying to troubleshoot what I thought was a technical error.
From then on, every account I tried on this laptop was blocked, which shows that the device itself had been flagged.
About a month later, my device and my other account were both restored to normal. Notably, just one day before that, a support reply still stated that I had used third-party software. A ban justified as cheating one day and lifted the next strongly suggests the original detection was inaccurate. However, Yuyuiii#008 remains banned to this day, even though it was flagged on the same device, at the same time, for the same reason.
Why I believe this is a false positive
1I have never used cheats, scripts, macros, or any third-party program that interacts with VALORANT.
2The hardware ban on my device and the ban on my other account have already been lifted. If the detection was wrong for the device and that account, it should be wrong for Yuyuiii#008 as well.
3I have found many other players reporting the exact same situation: a sudden VAN 152 ban with no cheating involved. A notable number of them use the same laptop model, the Lenovo Legion Y9000P. This pattern points to a possible false detection linked to this hardware or its pre-installed software and drivers, rather than individual misconduct.
4Yuyuiii#008 had been in good standing since its creation in November 2023.
My request
•Please have a human member of the Anti-Cheat team manually review the detection data for Yuyuiii#008.
•Since the device and my other account have already been cleared, please lift the remaining ban on Yuyuiii#008 as well.
•If the ban is upheld, please tell me specifically what was detected (software name and date), so I can understand and address it.
•Please consider investigating whether other Lenovo Legion Y9000P users have been affected by the same issue.
I am happy to provide any additional information you need, such as system information (msinfo32), DxDiag, Vanguard logs, or a list of installed programs.
I have invested a lot of time and money into this account and simply want to keep playing fairly. Thank you for your time. I look forward to a personal response.
Sincerely,
Riot ID: Yuyuiii#008

[Ruirui @AnneArnold32816]

Dear Riot Games Player Support / Anti-Cheat Team,
I am writing to request a manual review, by a human agent, of the ban on my account Yuyuiii#008, which I believe was applied in error. My previous appeals have only received templated replies, so I would sincerely appreciate it if a member of the Anti-Cheat team could personally look into this case.
Account details
•Riot ID: Yuyuiii#008
•Account created: November 25, 2023
•Region: Malaysia (Asia-Pacific)
•Device: Lenovo Legion Y9000P (2022)
•Date of ban: around April 2025
What happened
Around April 2025, I launched VALORANT as usual and immediately received error code VAN 152. I had played normally the day before and had not installed or run any new software. Thinking it was a client or connection issue, I tried logging in with my other account, which showed the same error. Shortly afterward, both accounts were banned. At the time, I had no idea my device had been flagged. I was only trying to troubleshoot what I thought was a technical error.
From then on, every account I tried on this laptop was blocked, which shows that the device itself had been flagged.
About a month later, my device and my other account were both restored to normal. Notably, just one day before that, a support reply still stated that I had used third-party software. A ban justified as cheating one day and lifted the next strongly suggests the original detection was inaccurate. However, Yuyuiii#008 remains banned to this day, even though it was flagged on the same device, at the same time, for the same reason.
Why I believe this is a false positive
1I have never used cheats, scripts, macros, or any third-party program that interacts with VALORANT.
2The hardware ban on my device and the ban on my other account have already been lifted. If the detection was wrong for the device and that account, it should be wrong for Yuyuiii#008 as well.
3I have found many other players reporting the exact same situation: a sudden VAN 152 ban with no cheating involved. A notable number of them use the same laptop model, the Lenovo Legion Y9000P. This pattern points to a possible false detection linked to this hardware or its pre-installed software and drivers, rather than individual misconduct.
4Yuyuiii#008 had been in good standing since its creation in November 2023.
My request
•Please have a human member of the Anti-Cheat team manually review the detection data for Yuyuiii#008.
•Since the device and my other account have already been cleared, please lift the remaining ban on Yuyuiii#008 as well.
•If the ban is upheld, please tell me specifically what was detected (software name and date), so I can understand and address it.
•Please consider investigating whether other Lenovo Legion Y9000P users have been affected by the same issue.
I am happy to provide any additional information you need, such as system information (msinfo32), DxDiag, Vanguard logs, or a list of installed programs.
I have invested a lot of time and money into this account and simply want to keep playing fairly. Thank you for your time. I look forward to a personal response.
Sincerely,
Riot ID: Yuyuiii#008