Anne Carolan

[Anne Carolan @AnneCarolan6]

@AerLingus Another Day and still no email with this Voucher which was promised at the latest yesterday do you treat all your loyal customers like this? Disgraceful customer service pawning customers off

[Anne Carolan @AnneCarolan6]

@DublinAirport Brilliant experience getting through the airport today no queues and the airport was extremely busy well done 👏

[Anne Carolan @AnneCarolan6]

@AerLingus When am I getting this voucher ? It’s a disgrace the way you keep fobbing me off with lie after lie what is the problem? It’s nearly 10 months since I applied

[Anne Carolan @AnneCarolan6]

@AerLingus Close of business today and still no voucher why am I not surprised dreadful customer service surely it would be easier to issue the voucher and get rid of me because until I receive it I’m not going away

[Anne Carolan @AnneCarolan6]

@AerLingus Day 2 Working Day no voucher what’s the excuse this time ??

[Anne Carolan @AnneCarolan6]

@AerLingus end of the first working day and still no voucher is this a joke? What is wrong with your company you cannot seem to tell the truth I repeat DISGRACEFUL CUSTOMER SERVICE

[Anne Carolan @AnneCarolan6]

@AerLingus I believe it when I receive it 🙏🙏

[Anne Carolan @AnneCarolan6]

@AerLingus Still no sign of this elusive vouchers heading into 10 months now ... Bravo @AerLingus worst customer service ever

[Anne Carolan @AnneCarolan6]

@hayleycomet11 @AerLingus @AerLingus Why are you telling everyone you are looking after them and then do nothing? Your a disgrace of a company and I always was so proud to travel with you just issue the VOUCHER it must easier than answering all you dissatisfied customers

[Anne Carolan @AnneCarolan6]

@AerLingus Still no voucher you promised I would have it in 10 working days from the 7 December it’s now 10 months and 12 working days Aer Lingus are a disgrace

[Anne Carolan @AnneCarolan6]

5656839 Case Number in case you mislaid it

[Anne Carolan @AnneCarolan6]

@AerLingus 10 working days after 7/12/20 that’s the date I was assured I would receive my voucher 21/12/20 it’s now the 28/12/20 .. Aer Lingus are a joke at this stage disgraceful way to treat a customer

[Anne Carolan @AnneCarolan6]

@AerLingus still no voucher not even for Christmas what excuses will you come up in the new year

[Anne Carolan @AnneCarolan6]

@AerLingus Do you not get tired telling the same story how long does it take to issue a voucher I’m not going away next excuse will be Christmas then the new year it’s a disgrace and you should be ashamed telling your loyal customers lies

[Anne Carolan @AnneCarolan6]

@AerLingus 12 working day still no voucher 10 working day I was told I would receive it what the excuse this time? Dreadful customer service lies and lies

[Anne Carolan @AnneCarolan6]

@AerLingus I don’t believe you

[Anne Carolan @AnneCarolan6]

@AerLingus Another Day and still no email with this Voucher which was promised at the latest yesterday do you treat all your loyal customers like this? Disgraceful customer service pawning customers off

[Anne Carolan @AnneCarolan6]

@AerLingus When will I receive this voucher that the only think I want to know the date not your fair promises I will be on every day to you

[Anne Carolan @AnneCarolan6]

@AerLingus 10 Working days have passed and I still have no voucher why does that not surprise me it is disgraceful customer service what the latest excuse????

[Anne Carolan @AnneCarolan6]

@AerLingus You said that 2 weeks ago - the voucher would be processed in 10 working days I applied 9 months ago and you still giving me the same useless information it’s a disgrace

[Anne Carolan @AnneCarolan6]

@AerLingus Good morning Aer Lingus 10 working days have passed and I still have No Voucher .. why does this not surprise me ... any new update on when this will be issued ... I am totally frustrated with the level of service from you it’s disgraceful

[Anne Carolan @AnneCarolan6]

@AerLingus @AerLingus can you please answer me as to when this voucher will be issued you customer service is an outrage pawning everyone off but no answer

[Anne Carolan @AnneCarolan6]

@AerLingus my case number is 5656839 you last message to me was the voucher would be issued still No Voucher 9 months later just being pawned off