@ChaseSupport It worked - thank you! FYI - there was never a red alert or anything to suggest that you should not include the dash. It would be helpful in the future for people to know that's the issue, rather than thinking the website is down. Thanks for the help!
@ChaseSupport - I've been trying to set up a new recipient for Chase Global Transfer for 2 days. But every time I hit submit, an alert comes up that says "this part of our site isn't working right now." When will this be fixed? Any other thoughts? Help!