Customer Experience is more than products!
Ask about the shopping journey, navigation, checkout & more.
Turn feedback into smoother flows and higher sales.
Do not optimize your Store Design for smaller screens like this!
→ Cramming all desktop features into mobile view
→ Using tiny, untappable buttons to keep minimalistic design
→ Small, poorly spaced text
→ Using same complex menus like desktop
Why? It frustrates buyers!
STOP paying influencers for scripted content!
Those over-polished, made up reviews?
People can see right through them.
⤷ They’re ineffective & hurt your brand
So, do this instead.
⤷ Offer them credit or a discount in return
P.S. Authenticity is king.
Bombarding users with a pop-up instantly as soon as they land on the site disrupt the user experience, leading to frustration and higher exit rates.
Delay triggers until users got engaged!
Show after 10 sec delay and 2 additional page views by visitor.