Anusha Dhavala

[Anusha Dhavala @AnushaDhavala]

Are you kidding me @flysrilankan. This post, right after cancelling a flight from Colombo to Hyderabad and making your flyers wait 18hours at an airport?
@BhaskarNeti

[SriLankan Airlines @flysrilankan]

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[Anusha Dhavala @AnushaDhavala]

With now, over an 18hour long layover, the airlines is not ready to compensate even a transit accomodation and expects waiting at the airport.
@flysrilankan - Expected basic customer service.

[Anusha Dhavala @AnushaDhavala]

@flysrilankan
My Flight UL 177 from Colombo to Hyderabad gets cancelled and I'm put on a flight with a 9hr delay and longer with additional layovers.
An absolutely poor and frustrating customer service who don't provide query resolution after multiple long unresponsive calls

[Anusha Dhavala @AnushaDhavala]

@flysrilankan
My Flight UL 177 from Colombo to Hyderabad gets cancelled and I'm put on a flight with a 9hr delay and longer with additional layovers.
An absolutely poor and frustrating customer service who don't provide query resolution after multiple long unresponsive calls