Don’t invest with @Principlefs been months trying to get money released! Securing an attorney just to get funds released!!
#neveragain#seekingnewfinancialservices
@DIRECTV way to go taking a 10+ year customer and not only making them cancel their account, buy making them go out of their way to tell everyone how terribly you do business, due to horrible customer service and incorrect billing
@Delta pushing 2 weeks now ive been trying to reach out for a refund for a canceled flight, and also have been trying to cancel a flight departing 5/28 but the online system wont cancel it and cant get ahold of anyone!
@Allegiant 2 days of a straight busy signal on your phone line! and no email or social media response. Making it impossible to get a hold of you to honor the free one time change on flights. As per your travel waiver!
@Allegiant Im not able to change my flight online without the change fee thats mentioned in the travel alert, and the phone number is always busy. can you help?
@AmericanAir since I complain on here, I should also compliment when you guys come through. Thank you for updating the waiver policy and letting me change my upcoming flight with no fee!
@AmericanAir If you want to help, just let me change my flight I booked 2 weeks ago, and waive the change fee please, you already have my record locator in DM.
@AmericanAir so you guys offer free change waivers to anyone booking in the next 2 weeks, so people feel safe spending their money.
But if you booked a week ago, it screwed because we already paid you, and America never cares about helping its customers.
Same story diff day!
@AmericanAir Traveling domestic(no alert), to an event in LA that had members coming from around the world. even just a little help waiving the redeposit or change fee would be great!
@AmericanAir Wish you guys were more helpful/flexible with upcoming travel changes due to Corona Virus due to work events being canceled, no help even for Platinum Status member.
@AmericanAir 1 week response time for customer relations is crazy.
Basically if theres a problem, I have to put it in writing and wait over a week for them to get back to me.
@AmericanAir takes 7plus days to do what @Delta can do in 5 minutes