This Is What Customer Loyalty Actually Looks Like
Your highest-value customers aren't just buying more. They're spending more per order, sticking around longer, and returning without reminders.
@trySUGAR new mobile app, built by @AppbrewInc.
70% higher conversion.
33% higher AOV.
36% of DTC revenue.
Mobile isn't a smaller website. It's a different channel.
If you're planning Black Friday in October, you've already lost.
The brands winning Q4 started in July.
Full 2026 US holiday calendar
https://t.co/QCZPzEk7A6
India is sitting next to a $300B cross-border DTC opportunity.
The problem? Most brands are still trying to sell globally with an India-first playbook.
@KiranKotlaIN CEO and Co-founder of @Distacart breaks down what actually works in Cross Border Commerce.
SUGAR Cosmetics turned mobile into one of its biggest growth channels.
→ 70% higher conversion
→ 33% higher AOV
→ 36% of DTC revenue from the app
The best DTC brands aren’t treating apps as extensions anymore. They’re treating them as core infrastructure.
Every high-performing app is built on one thing: iteration.
That’s why A/B testing is now live on Appbrew.
Brands can now test different app experiences, measure real user behavior, and make faster product decisions backed by data, not assumptions.
#ABTesting#Shopify#DTC
A/B testing is live on Appbrew.
No more shipping based on opinions.
Test it. Measure it. Let user behavior decide what wins.
Built for brands that want to optimize mobile with data, not guesswork.
#ABTesting#MobileCommerce#Shopify
Sonakshi Sinha's mom cut the Suta tag off a saree and stuck it behind her phone, just to remember the address.
That's brand love. Brewed by Appbrew, ep 5.
Karan Johar. Anil Kapoor. Kiara Advani.
They all came to Suta. No contracts. Just product.
Sujata Biswas and Taniya Biswas on Brewed by Appbrew, Ep. 5.
App users aren't new shoppers. They're your highest-intent cohort. Stop selling. Start rewarding.
Sujata Biswas & Taniya Biswas of Suta on Brewed by Appbrew, ep 5.
The app is the only channel that combines:
→ Logged-in identity
→ Owned push (7-10x email open rates)
→ App-only drops
→ Reviews, referrals, loyalty in one surface
A brand with 50K app installs and 40% repeat purchase beats 500K passive followers every time.
500K Instagram followers is not a community.
It's an audience on rented land. One algorithm change cuts your reach to 3% overnight.
Social, email, and SMS were never built for community. Brands defaulted to them because they were accessible.
People don't download apps for discounts. They download them for a reason to come back.
Check this Great chat with the founders of @suta_bombay on Ep 5.
Most brands build apps to sell.
The best ones build apps people come back to.
That’s where loyalty starts.
Featuring Taniya & Sujata Biswas (@suta_bombay )