Huge thanks to @ThriveThemes. Despite missing their renewal notice so I could cancel they responded and refunded my payment. Will certainly be going back when times improve. Great customer service
Huge thanks to @ThriveThemes. Despite missing their renewal notice so I could cancel they responded and refunded my payment. Will certainly be going back when times improve. Great customer service
@AskInfusionsoft@KeapGrowing your website promises a response within 48 hours. During COVID-19 you ask for us to bear with you. Yet if we don’t quite hit your 10 day notice for cancellation there is no flexibility. #onesidedrelationship
@AskInfusionsoft Just had my account manager call and rely on some weasel term buried in a web link that I have to give 10 days notice to cancel. That really sucks @AskInfusionsoft@KeapGrowing
@AskInfusionsoft I’m trying to cancel my account due to COVID-19. I’ve requested a call back over a week ago. Stated I wanted to cancel on a chat conversation and yet you’ve just taken another monthly payment. Come on @KeapGrowing - be fair in these hard times
@ronrosenhead I’ve put out a post on LinkedIn to warn mutual connections and suggested they follow you here for updates. Might be best to change your password here too
@ronrosenhead Hi Ron- got a message from you on LinkedIn and queried it but got a “no it’s legit message”. Just didn’t seem right so came to twitter to message you. Hope you get it sorted. Allen