deducting a processing fee is pure harassment of common citizens. Kindly scrap this unfair clerkage charge on auto-cancelled tickets immediately.@AshwiniVaishnaw@RailMinIndia@RailwaySeva
Sub: Double profiteering and unfair charges on waitlisted tickets.Dear Sir,When Indian Railways enforces a 'REGRET' limit to block over-booking both online and at counters, the excuse of charging a "clerkage fee" to prevent mass booking by touts is completely invalid.
On top of that, Railways makes double profit: first by charging cancellation fees from confirmed passengers, and then by deducting ₹60 + GST from poor passengers whose waiting tickets get auto-cancelled. When you cannot provide a seat or even allow travel on a waitlisted ticket