Aisling O'Sullivan

Galway grown | Dublin based business consultant | Architect in a former life | Trying to reconcile Creativity, Innovation, Design, Leadership & Healthcare

[Aisling O'Sullivan @Ash_OSullivan]

@hopper @hopper submit cancellation over 2 months ago and still no update. When can I expect a response? How long are we expected to wait!?

[Aisling O'Sullivan @Ash_OSullivan]

@hopper submitted cancellation 4 weeks ago and still no update...in fact, no communication at all! Flight was due to depart 4 days ago. What is going on? #CustomerExperience #customersatisfaction #NeverAgain #terriblecustomerservice

[Aisling O'Sullivan @Ash_OSullivan]

@hopper @hopper - 1 week on and still no reply...in fact no communication what so ever since cancellation! What is going on? #terriblecustomerservice #CustomerExperience #customersatisfaction #NeverAgain

[Aisling O'Sullivan @Ash_OSullivan]

@hopper Submitted cancellation 3 weeks ago and still no update! Flight is within 72 hours so please reply!! This is a joke

[Aisling O'Sullivan @Ash_OSullivan]

@Aileenkilleen1 Very interesting! Hard to believe there is such a difference in €

[The New York Times @nytimes]

Here's how to identify your attachment style, and take control of how you manage your time https://t.co/TIsZOyUyW3

[Siobhain Duggan @sioduggan_GS1]

Richard Corbridge on stage now giving an update on the #DigitalTransformation that is happening at @WYAATS4S - need Quality and Innovation supported by Technology #scan4safety #openstandards #BetterCareCostsLess @R1chardatron @eHealthIreland #pinksocks @gs1uk_hc

[Aisling O'Sullivan @Ash_OSullivan]

Fascinating presentation by @R1chardatron discussing ‘Digital Information and Technology Elements’ - component parts in the algorithm for changing the way we work in #healthcare. The key is keeping QA and Pt Safety at the centre @GrantThorntonIE @gs1uk #bettercarecostless

[Aisling O'Sullivan @Ash_OSullivan]

North Tees and Hartlepool’s journey to become a ‘#digital #hospital of things’ confirms that #technology is only one part of the equation - people and process are also critical to success. @GrantThorntonIE @gs1uk #bettercarecostless #changemanagement #healthcare

[Aisling O'Sullivan @Ash_OSullivan]

@gs1uk #healthcare conference highlights 6-7% of admissions to #hospitals are due adverse drug reactions. Of these 66% are avoidable. #Closedloop systems significantly reduce human medication errors, improve #patientsafety and save #beddays. @GrantThorntonIE #bettercarecostless

[Siobhain Duggan @sioduggan_GS1]

Cost of doing things wrong are colossal up to 10-15% of budgets spent on healthcare ! Est. £15bn per annum fixing problems - #Scan4Safety will address some of this! Says Steve Graham @DHSCgovuk
#bettercarecostsless @gs1uk_hc

[Sarah Fenton @sarahemfenton1]

Insightful presentation from Mary Evans Chief Pharmacist Luton and Dunstable NHS Trust on barcode medication administration including role of standards #BetterCareCostsLess @GS1Ireland @gs1uk_hc

[Aisling O'Sullivan @Ash_OSullivan]

WHO stats- 20% of medication errors happen in prescribing 16% in dispensing and 55% in administration. #ePrecribing technology and #barcode scanning are proven intervention to mitigate these human errors and improve #patientsafety @GrantThorntonIE @gs1uk_hc #bettercarecostsless

[Aisling O'Sullivan @Ash_OSullivan]

Respected @HSELive veteran @R1chardatron describing the difference #GS1 made to pharmacy in @LeedsHospitals? Procurement efficiencies, pharmacy scanning, reduced transcription errors and integration with eMeds to name a few.... @GrantThorntonIE @gs1uk_hc #bettercarecostsless

[Aisling O'Sullivan @Ash_OSullivan]

This afternoon’s panel reminding us that all aspects of #healthcare centres on people. A prerequisite to leverage the #digital opportunity in healthcare is creating a positive culture around #technology. @GrantThorntonIE @gs1uk_hc #bettercarecostsless #changemanagement

[Siobhain Duggan @sioduggan_GS1]

93.5% #GTINs now mapped to DM+D says @tomdenwood @NHSDigital #GS1Standards for Patient, Product, Place and Process! Great work!! @gs1uk_hc #bettercarecostsless @IrelandSnomed @eHealthIreland

[Aisling O'Sullivan @Ash_OSullivan]

Fascinating presentation from @mswindells - 30% of hospital patients and 27% of patients seen by GPS could have their needs met elsewhere. A challenge and opportunity to fundamentally redesign #healthcare service delivery @GrantThorntonIE @gs1uk_hc #bettercarecostsless

[Aisling O'Sullivan @Ash_OSullivan]

Computerised prescribing with computerised decision support can decrease serious medication errors by 55 - 64%. Further supporting the business case for #ePrescribing in Ireland @GrantThorntonIE @gs1uk_hc @HSELive #bettercarecostsless

[Aisling O'Sullivan @Ash_OSullivan]

Great start to the GS1 healthcare conference - discussing the integration of GS1 standards in healthcare to reduce error events and unwanted clinical variation. Evidence show over 70% reduction in medication errors @GrantThorntonIE @gs1uk_hc #bettercarecostsless

[Aisling O'Sullivan @Ash_OSullivan]

Brendan Howlin introducing this mornings fascinating international discussion on pricing, incentivising innovation and ensuring access to effective medicines. Ireland certainly not unique in navigating this issue #accesstomeds @AccessToMedsIRL @RCSI_Irl @GrantThorntonIE