@excitel_rocks@DoT_India@TRAI
Internet keeps going down every 2–3 days.
This is affecting my work badly.
Please fix this permanently, otherwise I will disconnect the service and request refund.
@RailwaySeva@drmbsbner Passengers are unable to even move towards the washroom due to extreme overcrowding in coach B2 of Train 14005 Lichchhavi Express. Senior citizens and families are facing serious difficulty
Immediate intervention by RPF/TTE is urgently required
@RailwaySeva@rpfner@drmbsbner
@RailMinIndia@RailwaySeva
Extreme overcrowding in 3AC Coach B2. Already complained twice but no action taken. Complaints are being closed without resolving the issue.
Complaint No:
2026052107919
2026052108451
PNR: 6303891070
@RailMinIndia@RailwaySeva
Extreme overcrowding in 3AC Coach B2. Already registered 2 complaints but no action taken yet. Unauthorized passengers are continuously increasing and passage is blocked.
Complaint No: 2026052107919 2026052108451
PNR: 6303891070
Pleasetake action
@excitel_rocks@DoT_India@TRAI
Same 24-hour promise again after repeated failures.
Ticket: 76339370
Internet is still unstable after 6 days.
This is unacceptable service and false commitments.
If not fixed permanently now, I will proceed with disconnection and full refund.
@excitel_rocks The internet is down again after restoration.
This shows the service is highly unstable.
I am not satisfied with just validity extension.
If this continues, I will proceed for disconnection and full refund.
@excitel_rocks@DoT_India@TRAI
Internet down for 2 days.
Ticket: 76339370 still OPEN, no engineer assigned.
No response on calls. Urgent work stuck.
Fix immediately or I will escalate further.
Still no response. Please act urgently.
@excitel_rocks The service is restored, but 5 days of downtime caused serious loss.
Extra validity alone is not acceptable.
Please offer appropriate compensation (refund/bill adjustment).
Otherwise, I will proceed with further escalation on my complaint.
@excitel_rocks@DoT_India@TRAI
Complaint filed with National Consumer Helpline (Docket: 9230277).
5+ days no internet (Ticket 76339370).
Still not resolved. Please fix immediately and confirm compensation.
@excitel_rocks@DoT_India@TRAI
5 days no internet (Ticket 76339370).
Promised 24 hrs fix but failed.
Extremely poor service — no response, no accountability.
I would not recommend Excitel to anyone.
Fix immediately and provide compensation.
@excitel_rocks@DoT_India@TRAI
Internet down for 5 days (Ticket: 76339370).
Promised fix in 24 hrs on 1 May but still not resolved.
This delay is causing work loss.
Please fix immediately and provide compensation.
@excitel_rocks It’s been 5 days and still not resolved.
Ticket: 76339370
As per your last update on 1st May, the issue was supposed to be resolved within 24 hours, but it is still not fixed.
I understand issues can happen, but such a long downtime is causing me serious work loss.
@excitel_rocks It’s been 4+ days and still not resolved.
Ticket: 76339370
My work is getting affected and I’m facing loss due to this outage.
Who will compensate for this loss?
If this is not fixed today, I will request full refund and disconnect the service.
@excitel_rocks Still not resolved. Ticket: 76339370
Tried calling technician multiple times but no response.
At least share ETA if there is any issue.
Assign technician immediately and confirm compensation for downtime.
My work is affected.
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