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π¨ **What would you do?**
Would you tell your CEO what they wanted to hear...or what they needed to hear?
Early in my career, I was asked to commit to an impossible 90-day implementation timeline for a nationwide project spanning 54 locations.
Everyone else said, "Yes, we can."
I said, **"Noβnot if we want to do it right."**
It wasn't the easiest answer to give in a boardroom full of executives and consultants, but leadership isn't about making promises you can't keep.
It's about having the courage to tell the truth.
Three months later, our project was on schedule. Six months later, the consulting firm that promised the impossible had been replaced.
That experience taught me one of the most valuable leadership lessons of my career:
β Integrity builds trust.
β Honest expectations create successful outcomes.
β It's always better to under-promise and over-deliver than the other way around.
I share the full story in my latest LinkedIn article:
π **"The Courage to Tell the Truth."**
I'd love to hear your thoughts.
π¬ Have you ever had to tell a leader something they didn't want to hear? What happened?
#Leadership #Integrity #ProjectManagement #ChangeManagement #ExecutiveLeadership #Trust #LeadershipLessons #BusinessTransformation #CareerGrowth #ProfessionalDevelopment
https://t.co/mgIrwdmLA8
π¨ **What would you do?**
Would you tell your CEO what they wanted to hear...or what they needed to hear?
Early in my career, I was asked to commit to an impossible 90-day implementation timeline for a nationwide project spanning 54 locations.
Everyone else said, "Yes, we can."
I said, **"Noβnot if we want to do it right."**
It wasn't the easiest answer to give in a boardroom full of executives and consultants, but leadership isn't about making promises you can't keep.
It's about having the courage to tell the truth.
Three months later, our project was on schedule. Six months later, the consulting firm that promised the impossible had been replaced.
That experience taught me one of the most valuable leadership lessons of my career:
β Integrity builds trust.
β Honest expectations create successful outcomes.
β It's always better to under-promise and over-deliver than the other way around.
I share the full story in my latest LinkedIn article:
π **"The Courage to Tell the Truth."**
I'd love to hear your thoughts.
π¬ Have you ever had to tell a leader something they didn't want to hear? What happened?
#Leadership #Integrity #ProjectManagement #ChangeManagement #ExecutiveLeadership #Trust #LeadershipLessons #BusinessTransformation #CareerGrowth #ProfessionalDevelopment
https://t.co/mgIrwdmLA8
π¨ **What would you do?**
Would you tell your CEO what they wanted to hear...or what they needed to hear?
Early in my career, I was asked to commit to an impossible 90-day implementation timeline for a nationwide project spanning 54 locations.
Everyone else said, "Yes, we can."
I said, **"Noβnot if we want to do it right."**
It wasn't the easiest answer to give in a boardroom full of executives and consultants, but leadership isn't about making promises you can't keep.
It's about having the courage to tell the truth.
Three months later, our project was on schedule. Six months later, the consulting firm that promised the impossible had been replaced.
That experience taught me one of the most valuable leadership lessons of my career:
β Integrity builds trust.
β Honest expectations create successful outcomes.
β It's always better to under-promise and over-deliver than the other way around.
I share the full story in my latest LinkedIn article:
π **"The Courage to Tell the Truth."**
I'd love to hear your thoughts.
π¬ Have you ever had to tell a leader something they didn't want to hear? What happened?
#Leadership #Integrity #ProjectManagement #ChangeManagement #ExecutiveLeadership #Trust #LeadershipLessons #BusinessTransformation #CareerGrowth #ProfessionalDevelopment
https://t.co/mgIrwdmLA8
π¨ **What would you do?**
Would you tell your CEO what they wanted to hear...or what they needed to hear?
Early in my career, I was asked to commit to an impossible 90-day implementation timeline for a nationwide project spanning 54 locations.
Everyone else said, "Yes, we can."
I said, **"Noβnot if we want to do it right."**
It wasn't the easiest answer to give in a boardroom full of executives and consultants, but leadership isn't about making promises you can't keep.
It's about having the courage to tell the truth.
Three months later, our project was on schedule. Six months later, the consulting firm that promised the impossible had been replaced.
That experience taught me one of the most valuable leadership lessons of my career:
β Integrity builds trust.
β Honest expectations create successful outcomes.
β It's always better to under-promise and over-deliver than the other way around.
I share the full story in my latest LinkedIn article:
π **"The Courage to Tell the Truth."**
I'd love to hear your thoughts.
π¬ Have you ever had to tell a leader something they didn't want to hear? What happened?
#Leadership #Integrity #ProjectManagement #ChangeManagement #ExecutiveLeadership #Trust #LeadershipLessons #BusinessTransformation #CareerGrowth #ProfessionalDevelopment
https://t.co/mgIrwdmLA8
π¨ **What would you do?**
Would you tell your CEO what they wanted to hear...or what they needed to hear?
Early in my career, I was asked to commit to an impossible 90-day implementation timeline for a nationwide project spanning 54 locations.
Everyone else said, "Yes, we can."
I said, **"Noβnot if we want to do it right."**
It wasn't the easiest answer to give in a boardroom full of executives and consultants, but leadership isn't about making promises you can't keep.
It's about having the courage to tell the truth.
Three months later, our project was on schedule. Six months later, the consulting firm that promised the impossible had been replaced.
That experience taught me one of the most valuable leadership lessons of my career:
β Integrity builds trust.
β Honest expectations create successful outcomes.
β It's always better to under-promise and over-deliver than the other way around.
I share the full story in my latest LinkedIn article:
π **"The Courage to Tell the Truth."**
I'd love to hear your thoughts.
π¬ Have you ever had to tell a leader something they didn't want to hear? What happened?
#Leadership #Integrity #ProjectManagement #ChangeManagement #ExecutiveLeadership #Trust #LeadershipLessons #BusinessTransformation #CareerGrowth #ProfessionalDevelopment
https://t.co/mgIrwdmLA8
π¨ **What would you do?**
Would you tell your CEO what they wanted to hear...or what they needed to hear?
Early in my career, I was asked to commit to an impossible 90-day implementation timeline for a nationwide project spanning 54 locations.
Everyone else said, "Yes, we can."
I said, **"Noβnot if we want to do it right."**
It wasn't the easiest answer to give in a boardroom full of executives and consultants, but leadership isn't about making promises you can't keep.
It's about having the courage to tell the truth.
Three months later, our project was on schedule. Six months later, the consulting firm that promised the impossible had been replaced.
That experience taught me one of the most valuable leadership lessons of my career:
β Integrity builds trust.
β Honest expectations create successful outcomes.
β It's always better to under-promise and over-deliver than the other way around.
I share the full story in my latest LinkedIn article:
π **"The Courage to Tell the Truth."**
I'd love to hear your thoughts.
π¬ Have you ever had to tell a leader something they didn't want to hear? What happened?
#Leadership #Integrity #ProjectManagement #ChangeManagement #ExecutiveLeadership #Trust #LeadershipLessons #BusinessTransformation #CareerGrowth #ProfessionalDevelopment
https://t.co/mgIrwdmLA8
@MAGANEWS_X We should have elected Marco Rubio for President, not this joke in the whitehouse that does not know the difference between Communists, Islamist and Free Nation. Or We do not negotiate with terrorists.
@GodlyNations Never. Iran negotiations have been bad and he is not handling himself like a president should. I would never meet with Iran a terrorist nation.
@ACTforAmerica Here is the best description I heard about the Islam prayer. "Arabs were very dirty and did not eat right or excercised. So they were told to wash three times a day, do not eat certain bad items, and excercise by bending and moving." Those were words of wise man 40 years ago.
βοΈ War Stories: The True Cost of Technology
Technology budgets continue to grow, but are businesses seeing proportional returns?
From Y2K to AI, organizations are constantly told the next investment is essential. Yet some of the most impactful solutions I've seen came from focused teams, clear objectives, and measurable outcomesβnot massive consulting engagements.
One automation project costing $50,000 eliminated 40 labor hours per day and delivered nearly $239,000 in first-year savings.
Technology isn't about what you spend. It's about what you gain.
What's your biggest technology success storyβor your most expensive lesson learned?
#WarStories #TechnologyLeadership #Automation #ROI #DigitalTransformation #BusinessStrategy #Consulting
https://t.co/3y2602SCYs
βοΈ War Stories: The True Cost of Technology
Technology budgets continue to grow, but are businesses seeing proportional returns?
From Y2K to AI, organizations are constantly told the next investment is essential. Yet some of the most impactful solutions I've seen came from focused teams, clear objectives, and measurable outcomesβnot massive consulting engagements.
One automation project costing $50,000 eliminated 40 labor hours per day and delivered nearly $239,000 in first-year savings.
Technology isn't about what you spend. It's about what you gain.
What's your biggest technology success storyβor your most expensive lesson learned?
#WarStories #TechnologyLeadership #Automation #ROI #DigitalTransformation #BusinessStrategy #Consulting
https://t.co/3y2602SCYs
βοΈ War Stories: The True Cost of Technology
Technology budgets continue to grow, but are businesses seeing proportional returns?
From Y2K to AI, organizations are constantly told the next investment is essential. Yet some of the most impactful solutions I've seen came from focused teams, clear objectives, and measurable outcomesβnot massive consulting engagements.
One automation project costing $50,000 eliminated 40 labor hours per day and delivered nearly $239,000 in first-year savings.
Technology isn't about what you spend. It's about what you gain.
What's your biggest technology success storyβor your most expensive lesson learned?
#WarStories #TechnologyLeadership #Automation #ROI #DigitalTransformation #BusinessStrategy #Consulting
https://t.co/3y2602SCYs
βοΈ War Stories: The True Cost of Technology
Technology budgets continue to grow, but are businesses seeing proportional returns?
From Y2K to AI, organizations are constantly told the next investment is essential. Yet some of the most impactful solutions I've seen came from focused teams, clear objectives, and measurable outcomesβnot massive consulting engagements.
One automation project costing $50,000 eliminated 40 labor hours per day and delivered nearly $239,000 in first-year savings.
Technology isn't about what you spend. It's about what you gain.
What's your biggest technology success storyβor your most expensive lesson learned?
#WarStories #TechnologyLeadership #Automation #ROI #DigitalTransformation #BusinessStrategy #Consulting
https://t.co/3y2602SCYs
βοΈ War Stories: The True Cost of Technology
Technology budgets continue to grow, but are businesses seeing proportional returns?
From Y2K to AI, organizations are constantly told the next investment is essential. Yet some of the most impactful solutions I've seen came from focused teams, clear objectives, and measurable outcomesβnot massive consulting engagements.
One automation project costing $50,000 eliminated 40 labor hours per day and delivered nearly $239,000 in first-year savings.
Technology isn't about what you spend. It's about what you gain.
What's your biggest technology success storyβor your most expensive lesson learned?
#WarStories #TechnologyLeadership #Automation #ROI #DigitalTransformation #BusinessStrategy #Consulting
https://t.co/3y2602SCYs
βοΈ War Stories: The True Cost of Technology
Technology budgets continue to grow, but are businesses seeing proportional returns?
From Y2K to AI, organizations are constantly told the next investment is essential. Yet some of the most impactful solutions I've seen came from focused teams, clear objectives, and measurable outcomesβnot massive consulting engagements.
One automation project costing $50,000 eliminated 40 labor hours per day and delivered nearly $239,000 in first-year savings.
Technology isn't about what you spend. It's about what you gain.
What's your biggest technology success storyβor your most expensive lesson learned?
#WarStories #TechnologyLeadership #Automation #ROI #DigitalTransformation #BusinessStrategy #Consulting
https://t.co/3y2602SCYs
βοΈ War Stories: The True Cost of Technology
Technology budgets continue to grow, but are businesses seeing proportional returns?
From Y2K to AI, organizations are constantly told the next investment is essential. Yet some of the most impactful solutions I've seen came from focused teams, clear objectives, and measurable outcomesβnot massive consulting engagements.
One automation project costing $50,000 eliminated 40 labor hours per day and delivered nearly $239,000 in first-year savings.
Technology isn't about what you spend. It's about what you gain.
What's your biggest technology success storyβor your most expensive lesson learned?
#WarStories #TechnologyLeadership #Automation #ROI #DigitalTransformation #BusinessStrategy #Consulting
https://t.co/3y2602SCYs
Have you ever been traveling with your boss and heard stories from their past experiences? Here is one that has always stuck with me.
Years ago, my boss was hired to manage the business systems for a large organization. Within a few days of starting, she was introduced to the organization's vendors. Many of them had become fixtures within the company and remained involved long after their products had been implemented.
As she began reviewing the system, she looked at the support tickets these vendors had opened with the software manufacturer. One vendor, who was well-liked by employees and had excellent relationships throughout the organization, stood out for the wrong reason. The vendor averaged one support ticket with the software manufacturer every two days.
My boss saw this as a serious concern. She questioned how someone could bill $250 per hour while relying so heavily on the software manufacturer for answers about a product they were supposed to be consulting on.
She set out to stabilize and improve the system, ultimately removing that consultant and taking direct control of the environment. The results were dramatic. Within one year of ending the relationship, the number of support tickets dropped from approximately 150 per year to just one ticket in the previous 365 days.
Her conclusion was simple: knowing the product, reading the manuals, and developing expertise matters. Customers should not be paying consulting rates for vendors to learn the software on their dime.
She often says that she would never charge a customer for her team's learning time. She believes it is her responsibility to ensure her team is knowledgeable before billing for their expertise.
I find that perspective both refreshing and honest. Don't you?
#Leadership #Consulting #CustomerSuccess #ProfessionalServices #BusinessSystems #OperationalExcellence #Accountability #ContinuousLearning #ExpertiseMatters #TechnologyConsulting #VendorManagement #CustomerExperience #BusinessTransformation #Integrity #ITLeadership
Have you ever been traveling with your boss and heard stories from their past experiences? Here is one that has always stuck with me.
Years ago, my boss was hired to manage the business systems for a large organization. Within a few days of starting, she was introduced to the organization's vendors. Many of them had become fixtures within the company and remained involved long after their products had been implemented.
As she began reviewing the system, she looked at the support tickets these vendors had opened with the software manufacturer. One vendor, who was well-liked by employees and had excellent relationships throughout the organization, stood out for the wrong reason. The vendor averaged one support ticket with the software manufacturer every two days.
My boss saw this as a serious concern. She questioned how someone could bill $250 per hour while relying so heavily on the software manufacturer for answers about a product they were supposed to be consulting on.
She set out to stabilize and improve the system, ultimately removing that consultant and taking direct control of the environment. The results were dramatic. Within one year of ending the relationship, the number of support tickets dropped from approximately 150 per year to just one ticket in the previous 365 days.
Her conclusion was simple: knowing the product, reading the manuals, and developing expertise matters. Customers should not be paying consulting rates for vendors to learn the software on their dime.
She often says that she would never charge a customer for her team's learning time. She believes it is her responsibility to ensure her team is knowledgeable before billing for their expertise.
I find that perspective both refreshing and honest. Don't you?
#Leadership #Consulting #CustomerSuccess #ProfessionalServices #BusinessSystems #OperationalExcellence #Accountability #ContinuousLearning #ExpertiseMatters #TechnologyConsulting #VendorManagement #CustomerExperience #BusinessTransformation #Integrity #ITLeadership