FTX Help (formerly Blockfolio Help)

Have a question about @Blockfolio? We're here to help! Reach out to [email protected] for additional assistance.

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@matthew_crypto @FTX_Official Hi there,

We are completely moving to in-app support and will no longer offer support through E-mail.

For us to proceed with your request, we need you to submit a ticket via the app. To open a ticket or submit a request, tap the Settings icon on the upper right corner of the...

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@IsleMarauder Hi there,

We are completely moving to in-app support and will no longer offer support through E-mail.

For us to proceed with your request, we need you to submit a ticket via the app. To open a ticket or submit a request, tap the Settings icon on the upper right corner of the...

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@MichaelMasini1 @ftx_app Hi there, we provide tax info via an API generated within the app - please DM us for more info!

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@Yaboe4 Hi there,

Apologies for the delay.We are completely moving to in-app support and will slowly phase out messages to/from [email protected] you haven’t yet, please update to the latest version of the app (App version 4.2.5 Build 3004504, CP version 0.0.6). In th...

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@Batmoon75 Please send us an email at [email protected] and we can assist further. ~Sarah

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@Batmoon75 Hi,

We are currently closing a large number of tickets that pertain to basic troubleshooting. We want to get you back in your account as quickly as possible!

Please see this troubleshooting article for more assistance with password, 2FA, or captcha issues. If your...

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@SatStackingPleb Hi there,

We’ve pushed out an update as part of a migration process that will soon allow you to access your FTX App accounts on the browser. As part of this process, you will be prompted to change your password or reset your 2FA.

- If you are having password...

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@tobyvacher Hi there,

We’ve pushed out an update as part of a migration process that will soon allow you to access your FTX App accounts on the browser. As part of this process, you will be prompted to change your password or reset your 2FA.

- If you are having password rese...

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@holografx Hi there,

We apologize for the trouble while we did some updates to the app today.

If you are experiencing issues, please do the following:

- Reboot your device
- Ensure your FTX App is updated to CP 0.0.21 (this can be found in Settings)
- Try again

If your ap...

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@Cosmotheoros22 Hi there,

Thanks for reaching out. We are currently in the process of moving to in-app support.

If your issue is still unresolved, please submit a ticket using the app. First, make sure you have updated to the most recent version of the app. Then on the S...

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@chaosboi Hi there! You can submit or upvote a request for an exchange, coin or news source or exchange connection on our feedback page here: https://t.co/OzfrUn1ckD ~Sarah

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@shaunak2k Please contact us at [email protected] with details and screenshots of the issue so we can investigate. Thank you! -Pef

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@Cryptolero1 This request has been submitted to the team. We'll have this added to our listing soon.

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@MarginCall10 Thank you for the feedback. We try to make sure that we are up-to-date as much as we can but there are instances that this happens.

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@_UchennaOkafor Hi there, thanks for reaching out! I checked with the engineering team and they let me know that yes, we are built in react-native. Hopefully you think we meet the high quality part, too! :) ~Sarah

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@DriverB787 Hi there! If you can DM me the email address you emailed us from, I can check on the status of your ticket. ~Sarah

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@Kenther52 @ftx_us @FTX_Official @blockfolio The rules are here: https://t.co/IMVHo2KpFb - let us know if you have any questions at [email protected] :)

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@platokk @ftx_us @blockfolio Hi there! You need to do all the steps to receive the $20. More here: https://t.co/IMVHo2KpFb - if you're still confused drop us a note at [email protected]!

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@DemandExpansion @ftx_us @FTX_Official @blockfolio Was this an FTX, https://t.co/rZzE1E85oI, or Blockfolio ticket? DM us and we can help sort it out for you!

[FTX Help (formerly Blockfolio Help) @AskBlockfolio]

@vrox196 @ftx_us @FTX_Official @blockfolio You need to complete full identity verification first. More here: https://t.co/IMVHo2KpFb - if you have any questions write to [email protected]!