Customer help from Coventry Building Society. We're here from 9-5 Monday-Friday . Please don’t mention account details. You can also call 0800 121 8899.
@jwhiting44 Thanks for your message, With the app currently you can only make payments to your named account. If you need to add a payee then you can do this via online services or by calling us on 0800 121 8899 we're here until 7pm. Thanks, Emily.
@Rays_ablade Hello Ray. We'll contact you at least 2 weeks before your account matures with details of the options available to you, including specific reinvestment options. Thanks, Rob.
@PhilStanley1981 Hi there Phil, I'm sorry to read you're having some trouble setting up a new payee. I'd recommend giving us a call on 0800 121 8899 so we can take a look in detail and advise further. Thanks, Keenan.
@DanielLaw99 Thanks for your reply Dan. Yes, Coventry Building Society and The Co-operative Bank still hold separate licenses with the FSCS. We expect this to be the case for several years. Thanks, Rob.
@JMDBT_UK Hello. Unfortunately, we can't accept these forms by email. If you call us on 0800 121 8899 one of our advisors may be able to update your details for you - or if not advise you on the best way to do this. We're here until 7pm. Thanks, Rob.
@marky_millar Hi there, i'm sorry to see this. We don't currently have any issues with our Online Services at this time. I'd recommend giving us a call on 0800 121 8899 and we'll be happy to help to see why you may be having issues. Thanks, Keenan.
@Atul1219 Thanks for your reply @Atul1219
I'm pleased to confirm the earlier issues are now resolved so you can now login to Online Services.
If you're still experiencing difficulties, please call us on 0800 121 8899 - We're here until 7pm today.
Many thanks, Louise.
@Aliciasdnud Hi there, i'm very sorry to see you had a wait time to get through to us today. Have you managed to speak to someone regarding your enquiry? Thanks, Keenan.
@PreussenElektra Hi @PreussenElektra, We've not aware of either being down. Please get in touch on 0800 121 8899 if you're still unable to get online. Thanks Emily
@alchemicaldb Hi Dan, can you call our Contact Centre on 0800 121 8899 and an advisor will look into this for you. We're open until https://t.co/lO44UufTuv today. Many thanks, Mark.
@APerson3245 Hello. We don't currently have any issues with our Online Services. If you're still unable to login, please call us on 0800 121 8899 where one of our advisors will be able to help. We're here until 7pm. Thanks, Rob.
@CrispianW Hi there, We have no reported issues with our Online Services currently. I'd recommend giving us a call on 0800 121 8899 so we can take a look into this for you and help you gain access. Thanks, Keenan.
@AaronLaw92 need to complete an ISA transfer in request. You can do this online if you've registered for our Online Services or by calling us. Many thanks, Mark 2/2
@AaronLaw92 Good morning Aaron. Can you check the terms and conditions of your existing Coventry ISA to see if the account allows ISA transfers in. If you're unsure, please call our Contact Centre on 0800 121 8899 and an advisor will check. If your ISA does allow ISA transfers in, you'll 1/2
🎄 Christmas & New Year opening hours 🎄
🏦 Branches: Reduced hours 24 Dec | Closed 25–26 Dec & 1 Jan.
📞 Contact Centre: Reduced hours 24 & 31 Dec | Closed 25–26 Dec & 1 Jan.
🔎 See our website for full info - https://t.co/Ur6Rml9Q4T
@susanwi49384163 Hi there, we have no reported issues with our App. If you're having any issues please call us on 0800 121 8899 and we can take a look for you. Cheers, Keenan.
@Kieron159 If your Wife closed her last account with us and has since re-joined or has locked herself out of Online Services. This would require for her to re-register for Online Services. So that we can take a look in detail, it's best she calls us. Thanks, Keenan.