AskWebster

Welcome to @WebsterBank’s Customer Service page. Ask us your banking questions and tell us how we can help you (but please don’t post your sensitive acct info).

[AskWebster @AskWebster]

We're here to help you answer any banking questions. Just tweet or DM us for help: http://t.co/u2j9lr1s8Z

[AskWebster @AskWebster]

@ericwbailey Can you DM us at @websterbank ?

[AskWebster @AskWebster]

@ericwbailey Hi Eric,

Please send us a DM with your best contact information so that we can take a look into this for you.

[AskWebster @AskWebster]

@PeterLe16537719 Stimulus payments have begun being released as early as today however we do not have exact times and dates for all of our customers. Please continue to monitor your accounts if eligible for the ACH deposit or your mailboxes if receiving the pre-paid debit cards or checks.

[AskWebster @AskWebster]

We're here to help you answer any banking questions. Just tweet or DM us for help: http://t.co/u2j9lr1s8Z

[AskWebster @AskWebster]

@R3apersQueen Hi Audrey,

It is correct that customers will begin receiving payments as early as today. We advise that you continue to monitor your accounts for the credit as we cannot confirm pending transactions or any transaction via social media.

[AskWebster @AskWebster]

@Wickedthick1 At this moment we can direct you to the https://t.co/Em0bDv7DFL website.

[AskWebster @AskWebster]

@morganlooby Hi Morgan,

Earlier this year we ran a promotion attached to debit card usage with an amazon gift card as a reward. This is likely what you received but to confirm you can always call us at 800.325.2424.

[AskWebster @AskWebster]

@EvaGoutzos Hi Eva,

We've responded to your DM.

[AskWebster @AskWebster]

@officialiwazaru We are experiencing high call volumes as you can imagine. Unfortunately that is the only way we can provide assistance at the moment. We appreciate your patience.

[AskWebster @AskWebster]

@officialiwazaru Hi there,

Yes we are experiencing outages and are working to a resolution as quickly as we can. Please give us a call at 800.325.2424 for any immediate banking needs.

[AskWebster @AskWebster]

@chris8360 Hi Christopher we do have guidelines in place that determine how many fees can be rebated over a period of time. Although we did provide you the number to our contact center for a managers review we would have likely reached out to the manager you did in making a final decision.

[AskWebster @AskWebster]

@chris8360 Hi Chris,

We've asked that you give us a call and ask to speak to a manager. 800.325.2424

[AskWebster @AskWebster]

@chris8360 Hi Chris,

Please give us a call and ask to speak to a manager.

[AskWebster @AskWebster]

@chris8360 Hi Chris we are looking into this.

[AskWebster @AskWebster]

@chris8360 Hi Chris. We'll reach out to a manager to have a second look at this. Please DM us your best contact number.

[AskWebster @AskWebster]

@raccoondad We're sorry you didn't receive your replacement card. We would be happy to look into this for you. Please give us a call at 800-325-2424.

[AskWebster @AskWebster]

@BobSheft Hi Bob, for the safety of our customers and employees transactions will continue to be had through the drive through. We appreciate your patience as we navigate this new normal.

[AskWebster @AskWebster]

@cpizzlin We're sorry you've been having difficulty reaching us. We are experiencing high call volumes and extended wait times, and call backs may take longer than usual. Please send us a direct message with your name and the best number to reach you so we can look into this further.

[AskWebster @AskWebster]

@A_ShirleyDesign Hi Shirley. Thanks for sharing your concern. Please give us a call 800.325.2424

[AskWebster @AskWebster]

@Cat35066120 Hi Cat we are continuing to process deposits through next Friday.