Kyle Bailey | TANGEM

Global Head of Communications at Tangem. Tao into crypto freedom. Security. Utility. Mobility. 6M+ wallets and counting.

[Kyle Bailey | TANGEM @AskyleBailey]

The only crypto wallet you’ll ever need.

[Kyle Bailey | TANGEM @AskyleBailey]

@ChrisC522202 came across your recent post about migrating xcn to liquid staking off tangem and now you can't switch to xcn mainnet or see your tokens, has the issue been resolved?

[Chris C @ChrisC522202]

I migrated my xcn to liquid staking off of tangem and now I can't switch to xcn main net or see my tokens

[Kyle Bailey | TANGEM @AskyleBailey]

Hello Chris, thanks for bringing this to our notice. Could you follow back and send a dm so I can provide assistance

[Chris C @ChrisC522202]

I migrated my xcn to liquid staking off of tangem and now I can't switch to xcn main net or see my tokens

[minoji @minoji_tech]

iPhone AirでTangemを使ってるけど、ここ最近ずっとアプリの挙動がおかしい
基本この画面で、何度も立ち上げ直したら確率で正しく表示される

[Kyle Bailey | TANGEM @AskyleBailey]

This may be cause due to service error, have you tried to update your firmware which automatically fixes the issue and upgrade your wallet functionality

[minoji @minoji_tech]

iPhone AirでTangemを使ってるけど、ここ最近ずっとアプリの挙動がおかしい
基本この画面で、何度も立ち上げ直したら確率で正しく表示される

[Kyle Bailey | TANGEM @AskyleBailey]

@AvataroftheSith check dm

[Ekklesia JOY @ekklesia_joy1]

@Tangem my Tangem cards wont scan! Help!

[Kyle Bailey | TANGEM @AskyleBailey]

@AvataroftheSith came across your recent post about having XCN stuck on Onyx network, you need to bridge from old contract address to new version before you can get it off

[Kyle Bailey | TANGEM @AskyleBailey]

Hello Jason, you need to bridge your XCN from onyx network before you can get it off. Send a dm for step by step guide

[Kyle Bailey | TANGEM @AskyleBailey]

@ekklesia_joy1 came across your recent post about your card not scanning, has the issue been resolved?

[Kyle Bailey | TANGEM @AskyleBailey]

Does the issue still persist?

[Ekklesia JOY @ekklesia_joy1]

@Tangem my Tangem cards wont scan! Help!

[Kyle Bailey | TANGEM @AskyleBailey]

@Alexandr1430944 came across your recent post, have you completed the migration?

[Alexandr @Alexandr1430944]

@Tangem Добрый день
Если у меня есть немного glmr мне нужно какие то действия делать до 31.07?

[Kyle Bailey | TANGEM @AskyleBailey]

You need to access the migration portal to change your old contract address to new version so your Glmr doesn’t become obsolete after the 31st

[Alexandr @Alexandr1430944]

@Tangem Добрый день
Если у меня есть немного glmr мне нужно какие то действия делать до 31.07?

[M.Cryptobullz.base.eth @Michael45175335]

@Tangem When are you integrating the most IMPORTANT network @CantonNetwork

[Kyle Bailey | TANGEM @AskyleBailey]

Please be aware canton-network:native has been integrated in our latest firmware update, you need to update your firmware to have before it can be available on your device to receive, store & trade

[M.Cryptobullz.base.eth @Michael45175335]

@Tangem When are you integrating the most IMPORTANT network @CantonNetwork

[Constantine @KonstantineBer7]

@Tangem My total wallet balance has been showing “—” for about 10 days. I contacted support and followed all troubleshooting steps, but the issue remains. Individual balances work correctly. What is causing this problem?

[Kyle Bailey | TANGEM @AskyleBailey]

@KonstantineBer7 check dm

[Kyle Bailey | TANGEM @AskyleBailey]

This may be cause due to service error in the firmware, you need to update your firmware which automatically fixes the issue and upgrade your wallet functionality afterwards your balance will be restored

[Kyle Bailey | TANGEM @AskyleBailey]

@hyperhashtech came across your recent post about having troubles with BCH network, have you tried to update your firmware to fix the problem since encountered?