@theetjc Hey Thee Tjc! we are here to help, please let us know what issues you are facing or assistance you required from us, in the dms. Thanks!
ATOMOS
@tsubox3000 Hi @tsubox3000, thanks for the follow-up. While powered USB-C mics like the Ulanzi AM23 should be compatible in theory, we have not officially tested this specific model, so we cannot confirm full compatibility. If you do try it out, feel free to share your results.
ATOMOS
@retrotink2@SNicktendo Hey Mike, You're right, RT4K outputs RGB 4:4:4, but most cameras don’t send that over HDMI. The Ninja supports up to standard 10-bit 4:2:2 and RAW 12-bit, which matches the standard output from most mirrorless and cinema cameras today.
ATOMOS
@baldhead1126 Hey @baldhead1126, Thanks for your comment. We hear you and have forwarded your request to the R&D to consider bringing the false color and aspect ratio settings flow on Shinobi 2 more in line with Ninja Ultra. Appreciate you taking the time to share this.
ATOMOS
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@VictorValenciaX Hey Victor, thanks so much for your comment. Just to clarify, the ROW (Rest of World) dollar price for the Shotgun mic is $249. The US price is set at USD 349 to reflect local tariffs, and may be subject to change.
ATOMOS
@VictorValenciaX Hey victor! thanks for reaching out. Could you please specify the link where does the mic is mentioned for $249? That would be helpful to forward it to the team?
ATOMOS
@DominicCarterLA Hey Dominic, sorry for the trouble. could you please send us this video via support ticket with details on your Ninja Phone setup and camera? Our team will take a closer look: https://t.co/1cERhXOLYJ
ATOMOS
@RadAstronaut Hello Rad! The Canon R8 does not currently support ProRes RAW with Ninja V. RAW support needs close work between Canon and Atomos. We have passed this to our R&D as we keep expanding RAW accross more cameras.
ATOMOS
@stuffiliked83 Hi stuffiliked! sorry that you are facing this. its due to the device already been registered by the previous owner, contact us at our support via ticket, and our team will sort this out for you.
submit a ticket: https://t.co/caEl7KeSum
ATOMOS
@R32YSD Yes it does, R32YSD! With cameras that have tap to focus available with the Shinobi II, AF tracking should also work. Here is the list of compatible cameras, those labelled with (*) have touch to focus functionality available with Shinobi.
https://t.co/zjs8w178mj
ATOMOS