About to take first corporate trip on @Icelandair, booked via travel agent. Can’t see/change seats online, talked over by call centre agents, waited 30 mins on agent chat, not one sorry, one one person helping to resolve my issue, being palmed. Don’t fly with this airline!!!
@British_Airways why do I have to call you to address a missing Avios air miles query? Why can’t you provide digital channels for customers to engage? You always make it so difficult for customers!
@Hi_Preis @Iberia_en@ATOLprotected This is not about a mistake - this is about three @Iberia_en employees failing to take responsibility, securing passengers, and being humanely helpful.
@Hi_Preis @Iberia_en@ATOLprotected More interesting facts to add: threatened with arrest for refusing to get off transport bus, @Iberia_en Ops Manager at Alicante refusing to talk to @britishairways, walking away from an upset customer, check-in clerk failing to advise of issue with booking on bag drop off
Apparently, thousands of Romanians have been waiting in their personal vehicles to pick up #refugees at one of the NE borders with #Ukraine.
I'm not often elated at news from back home, but this makes my heart swell. #StandWithUkriane#standwithrefugees