ACM

Founded 2009. The centre of excellence for online community management training, resources & development in APAC. @swarmconf & @all_moderation

[ACM @au_cmgr]

Spring has sprung, which means it's time to take the AU national State of Community Management Survey for 2023! If you manage community, we need your voice. https://t.co/CrP53ObTAh #cmgr #socialmedia

[ACM @au_cmgr]

The Voice to Parliament is generating an increase in online risks & harms, esp for Indigenous ppl. We've been helping orgs manage these issues & have summarised trends & key tips to help those on the front lines of social media in coming months
https://t.co/oghXxruKsK #cmgr

[ACM @au_cmgr]

The Voice to Parliament is generating an increase in online risks & harms, esp for Indigenous ppl. We've been helping orgs manage these issues & have summarised trends & key tips to help those on the front lines of social media in coming months
https://t.co/oghXxruKsK #cmgr

[ACM @au_cmgr]

ACM has launched an exclusive new Moderating Misinformation on-demand training course, to help anyone managing a group of people online to identify, minimise & manage misinfo & its risk. Pre-Order for only $99 (until June 30): https://t.co/AMYE33Q2C0 #cmgr #moderation

[Everything in Moderation* @EiMdotco]

In this week’s Everything in Moderation (#203):

▪️ Ruling that shows 'dystopian future of online free speech'
▪️ Peril of AI ads (via @Zakkai)
▪️ @ellagirwin resigns
▪️ Arjun Narayan

Posts c/o @internetfreedom, Pearlé Nwaezeigwe and @justinhendrix

https://t.co/89icdat4b7

[ACM @au_cmgr]

We applaud the @eSafetyOffice decision to register the new Social Media Services Code, under the Online Safety Act 2021, along with other industry Codes that will help forge safer, healthier spaces for all of us.

https://t.co/2LoVp2uamB

#cmgr

[ACM @au_cmgr]

As moderation is increasingly recognised as critical labour requiring structural support, how can organisations rise to this challenge?

https://t.co/uxHNWoJ6nH #cmgr #trustandsafety

[@[email protected] // @venessapaech]

Safety shouldn't be an afterthought, yet moderation, trust & safety features arrive after they're needed for too many platforms. @discourse Co-CEO @ILOVETHEHAWK joins @all_moderation to explore the principles of safety by design vs. accident https://t.co/ggewlEfFRy #cmgr

[@[email protected] // @venessapaech]

What should institutional support for moderators look like? Theodora Burgess (@techcouncil_aus, former @Reddit ) @vargasl (@WeAreNew_Public ) Nicolle White (@ABCaustralia) & @JenniferBeckett explore this vital qu at All Things In Moderation 11-12 May https://t.co/ggewlEfFRy

[@[email protected] // @venessapaech]

We're so excited to hear from @maegy_george at @all_moderation. She'll share her insights around hyperlocal moderation - why it's so important, how to know when it's called for, and how to do it well. Tickets live & on-demand https://t.co/ggewlEfFRy #cmgr #moderation

[@[email protected] // @venessapaech]

Don't miss this upcoming panel on AI and the future of moderation, featuring Stephen Tye @HacoSasha @InbalGoldberger at @all_moderation. How can AI mitigate risk, lift burden and strategically support humans who moderate. Register ---> https://t.co/ggewlEfFRy

[@[email protected] // @venessapaech]

Learn how to create safe, inclusive spaces for LGBTQI+ folks online with the incredible @SamanthaVenia at All Things in Moderation, happening online 11-12 May (and on-demand if you can't make it live).

Snap up your ticket at https://t.co/ggewlEfFRy

[Unitary @UnitaryAI]

Hear what Unitary's CEO has to say about AI & its future impact on content moderation - only a few weeks to go until @HacoSasha speaks at @all_moderation !

get your tickets! https://t.co/zDy8KJkN9W

[Guild @tryGuild]

Time's running out to join @VenessaPaech, @RichardMillington and @blaisegv for "AI & Community - opportunity or risk?" tomorrow #AI #CommunityStrategy #OnlineCommunity https://t.co/p3zxn8Y3To

[Guild @tryGuild]

An engaged host co-creates a rewarding culture where #community members can thrive - and moderation is key to success. @venessapaech has all you need to know here https://t.co/lkI9quOI0d

[Guild @tryGuild]

What is Community Moderation? And why is it so important? @venessapaech has the answers, plus a checklist to simplify your #community moderation challenges https://t.co/UZPtmnxbeV

[ACM @au_cmgr]

Today we released the full 2022 ACM State of Community Management report. We're proud to present this 6th annual edition of this important research. Download your free copy now -->

https://t.co/n4okVoeCrE

#cmgr

[ACM @au_cmgr]

Join @venessapaech & @robertmbarnes as they unveil findings from the 2022 State of Community Management Report - the only research of its kind benchmarking online communities & their management in AU. Register here for the free launch Feb 6 --> https://t.co/6ZMHZf2UKu #cmgr

[Guild @tryGuild]

Community Trends 2023 - we looked at 14 #community trends including how experts like @venessapaech @DavidSpinks @stuartbruce @blaisegv + @greenwellys think AI will affect the #CMGR role https://t.co/UMChjep6XL

[Commsor 🦕 @Commsor]

Have you audited your community's tech stack lately? You may be missing out on some tools that could enhance your members' experience!

@andymci breaks down tools for:
🧑‍💻Site/content management
💬Sync & async conversations
📆Events
📊Analytics
➕more!
https://t.co/mKN2NGb04S