Audacy Help

Official Twitter support page for @Audacy

[Audacy Help @AudacyHelp]

@DaninCarteret @Audacy Hello,
Thanks for reaching out and flagging. What you're running into is the most recent segment still being on air - it will become available to replay w/15 sec buttons a few minutes after it finishes. The on air segment is represented by the dark blue color on the scrubber bar.

[Audacy Help @AudacyHelp]

@jacobhroutzong @929TheGame Hi, thanks for flagging the pregame stream issue on 92.9 The Game. We have DM'ed you with regards to the same. Please do take a look. Thank you!

[Audacy Help @AudacyHelp]

@CaseytheMANning @Audacy Hi, thanks for bringing this issue with playback to our attention. We want to help get this resolved for you, please email us directly at [email protected] so we can take a closer look and assist you!

[Audacy Help @AudacyHelp]

@tallen2_34 @Adam_Klug @973TheFanSD Hi Tim, we're sorry you're experiencing an issue with the Audacy app. Please DM us or email us at [email protected] - we'd like to look into this further. Thank you!

[Audacy Help @AudacyHelp]

@DC_MAF @Audacy Hi,
We completely understand and want to get this sorted for you. Please share the exact issue you're running into via DM or at [email protected] so we can investigate and help you out.
Thank you

[Audacy Help @AudacyHelp]

@NightHeatTV @Sunny1015radio @Audacy Hello, thanks for your patience. You should now be able to resume listening to this station on Audacy. Please let us know if we can assist with anything else!

[Audacy Help @AudacyHelp]

@Bolaji78650513 Hi Adam, thanks for letting us know that you are unable to access the app's For You page. We're currently unable to replicate this issue - are you still experiencing this issue as of this morning? Please reach out to [email protected] if further assistance is still needed.

[Audacy Help @AudacyHelp]

@slym711 Hi Jermaine, could you please let us know which station you are referring to, so that we can take a closer look? Thanks!

[Audacy Help @AudacyHelp]

@NightHeatTV @Sunny1015radio @Audacy Hello, thanks for letting us know that Sunny Christmas is currently silent. We have reached out to the station owners to make them aware. Thanks for your patience.

[Audacy Help @AudacyHelp]

@2042thecat Hi,

We can confirm that WFAN is back on its regular content. If you are still experiencing any issues, please try switching to a different station and back, or relaunching the app. For further assistance, please email us at [email protected] or DM us referencing #350383.

[Audacy Help @AudacyHelp]

@2042thecat Glad to hear it's working! Thanks for the quick confirmation, and enjoy the rest of your weekend!

[Audacy Help @AudacyHelp]

@katygator Hi Steve, thanks for reaching out about 95.7 The Spot. The Spot is still available over-the-air via HD Radio at 95.7 KIKK-HD3. You can also stream 95.7 The Spot on Audacy here: https://t.co/0pPEK7XAjl
Thank you for your continued listening.

[Audacy Help @AudacyHelp]

@TaroToth Thanks for reporting this, Dean. Will you please let us know how you’re listening to 94.9 HD3—through the Audacy app, website, or another radio device?

[Audacy Help @AudacyHelp]

@devilsadvacat @Audacy Hi! Thank you for reaching out about the looping commercials on Alexa. We want to investigate this further. Please write to us at [email protected] or DM us with reference #348380 and include the station/ad name. We're here to help.

[Audacy Help @AudacyHelp]

⏰ Sleep timer is back! ⏰

Set your favorite station or podcast to automatically stop playing during evening hours. Now on the free @Audacy app: https://t.co/ltiYUQBEAy

[Audacy Help @AudacyHelp]

@2042thecat Hey, to ensure fans never miss a moment, we use WFAN2 to broadcast live games when there are multiple local events happening at once! Learn more about accessing both streams: https://t.co/Ukjxy1hp5y
If you need further assistance, please reach out to us at [email protected]

[Audacy Help @AudacyHelp]

@2042thecat Hi, Thanks for bringing this to our attention! The WFAN stream is now back to its regular programming. If you have any further questions, please contact [email protected] and reference ticket #346456.

[Audacy Help @AudacyHelp]

@machdraught @TWG10793537 @ShaunMorash @MachDraught We truly appreciate you tuning in and sharing your honest feedback with us. Your perspective is very important. To ensure your thoughts reach the station's management directly, please share them through the WFAN Contact Us Page (https://t.co/LP4m5CtX63). Thanks!

[Audacy Help @AudacyHelp]

@griney55 Hi, Thanks for confirming the station details (96.5 The Fan). To help us investigate this ad-looping experience, please reach out to us via email at [email protected] or send us a Direct Message (DM) on Twitter/X referencing ticket number 340287 so we can take a closer look.