Audi UK

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[Audi UK @AudiUK]

@ianbrianmcc details: 
Your vehicle registration. 
Your email address. 
Your best contact number. 
The name of the Retailer you have been liaising with. We look forward to hearing from you soon. 2/2

[Audi UK @AudiUK]

@ianbrianmcc Hi Ian , thank you for contacting Audi UK. We are sorry to learn that you are experiencing these issues with your vehicle, and we do apologise for the inconvenience. To assist you further, we kindly request that you send us a private message (PM) containing the following 1/2

[Audi UK @AudiUK]

@matt00100707 @matt00100707 yes, the process is possible.

[Audi UK @AudiUK]

@elimin8u experience has been for you.

We can confirm that we will update the case notes to reflect your recent contact, ensuring your case handler is fully aware of your concerns and can review them as part of the ongoing investigation. 2/2

[Audi UK @AudiUK]

@elimin8u Hi @elimin8u, thank you for contacting Audi UK. We're sorry to hear about the damage caused to your vehicle during its recent visit to the Audi Centre, as well as the poor standard of the repair work carried out. We completely understand how disappointing and frustrating this 1/2

[Audi UK @AudiUK]

@chpugh1 [email protected] 3/3

[Audi UK @AudiUK]

@chpugh1 but hasn’t updated in the car system. It may just require a manual refresh or re-login in the MMI. We would recommend reaching out to Audi Digital Team on the contact details below, they will be more than happy to assist you.  
Phone: [phone]  
Email: 2/3

[Audi UK @AudiUK]

@RichTBennett Hi @RichTBennett, thank you for contacting Audi UK. We're sorry to hear this and can appreciate your frustrations. You can reach out to the Audi Charging Team on the following details:

Phone: [phone] 
Email: [email protected]

[Audi UK @AudiUK]

@DamonJMorris to resolve this.
We would advise contacting them on the contact details below; they will be more than happy to assist you.
Phone: [phone]
Email: [email protected] 3/3

[Audi UK @AudiUK]

@DamonJMorris especially with a new vehicle.
For assistance with infotainment and connectivity concerns, we recommend contacting our Audi Digital Services Team, who are best placed to support with this type of issue.
They’ll be able to guide you through troubleshooting and the next steps 2/3

[Audi UK @AudiUK]

@fffffebby address, and preferred contact number? Once received, we will reach out to Northampton Audi on your behalf to look into this further and assist you. Thanks. 2/2

[Audi UK @AudiUK]

@fffffebby Hi @fffffebby, thank you for contacting Audi UK. We're sorry to hear about the confusion regarding the time required for the safety software update and the courtesy vehicle situation.
Please could you send us a direct message with your vehicle registration number, email 1/2

[Audi UK @AudiUK]

@iWalidos Hi Walid Moukarzel, thank you for contacting Audi UK. We’re sorry to hear about your experience. Could you kindly send us a private message so that we can look into this further and assist you directly?

[Audi UK @AudiUK]

@gerrymc123 number?
Once we’ve received these details, we’ll reach out to the Leicester Audi to investigate further and assist you. We look forward to your feedback. 2/2

[Audi UK @AudiUK]

@gerrymc123 Hi @gerrymc123, thank you for contacting Audi UK, and we're sorry to hear about your experience. This is not the level of service we aim to provide. Please could you send us a direct message with your vehicle registration number, email address, and preferred contact 1/2

[Audi UK @AudiUK]

@chealikani the Retailer on the booking date that has already been provided. Alternatively, you may choose to seek a second opinion from a different Retailer. 2/2

[Audi UK @AudiUK]

@chealikani Hi @chealikani, thank you for contacting Audi UK. We are sorry to hear that your vehicle issues remain unresolved. We understand how frustrating it must be to return to the Retailer for the same concern. The best way to receive further assistance is to take your vehicle to 1/2