📢 | AINTREE HOSPITAL INCIDENT
Our A&E at Aintree is temporarily closed until further notice. Please seek alternative treatment for urgent and emergency care.
All outpatient appointments and planned surgery will continue as normal. Thank you for your support and patience.
Please read the latest news item on our website which explains the exponential rise in demand we are currently facing for our services, here is the link: https://t.co/h6Zudf1Bmh
Just a reminder that our practice telephone number has now changed to 01695 317350. This is the number for both reception and prescriptions, so please ensure you select the relevant menu option. All incoming and outgoing calls are now recorded for training and monitoring purposes
Our systems appear to be working again now but we are still running behind with our clinics. Please bare with us whilst we catch up and thank you for your continued understanding.
Aughton Surgery
In the interests of patient safety the wearing of PPE and face masks and any other protective measures employed by hospitals, GP and other primary care practices, will apply across all our premises.
Apologies for any inconvenience caused
**UPDATE**
We have found out that the phone issues experienced this morning is due to a national problem. We are still unable to make out going calls.
Thank you for your patience and understanding.
**Update**
We can now receive incoming calls but still are unable to make outgoing calls. If you had a telephone appointment scheduled this morning this may now be delayed.
Thank you for your understanding.
We are experiencing issues with the phone lines this morning meaning we are unable to accept or make phone calls. We are working as fast as possible in order to resolve this issue. We apologise for the inconvenience this is causing!
Wow we’re on @BBCTheOneShow. Tonight the BBC programme will feature work led by Maggi Bradley, and Audra Taylor, to develop Video Group Clinics (VGCs) during lockdown, ensuring patients with similar conditions are able to receive care and support without travelling to the surgery